Safeguarding Officer

Please note: In this role you will cover London Boroughs. The office location for the role is Case House - Surrey. Office cover is required at least once a week

Additional role requirements:

Enhanced DBS Check

Full UK Driving License and access to a car

Are you passionate about protecting vulnerable people and making communities safer?

We're looking for a dedicated and empathetic Safeguarding Officer to join our team at PA Housing. In this role, you'll be at the frontline of supporting residents who are most at risk, making sure they're safe, respected, and able to access the support they need.

From domestic abuse and mental health, to substance misuse and hoarding, you'll work with individuals, families, and partner agencies to provide hands-on support, risk assessments, and safeguarding interventions. This is your chance to make a real difference in people's lives every single day.

What's in it for you.

In addition to the salary, we offer a number of benefits, including:

• High street discount schemes
• Health cash plans
• 26 days' annual leave, increasing to 29 after three years, with the opportunity to buy more
• Flexible bank holidays take them when it suits you
• Car leasing scheme
• Hybrid working offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.

What you'll be doing

• Take on and manage safeguarding referrals for adults and children at risk
• Provide frontline support to residents experiencing domestic abuse, mental health challenges, substance misuse, hoarding, or other safeguarding concerns
• Carry out risk and needs assessments, create safety plans, and deliver both emotional and practical support
• Work within a multi-agency framework (including MARAC and local safeguarding partnerships) to coordinate effective support for victims
• Advocate for residents, ensuring barriers to services are removed and that they understand their rights and options
• Support residents with advice around housing, health, finances, and legal/civil remedies
• Promote a culture of early intervention and tenancy sustainment to reduce risks and prevent crisis situations
• Keep detailed, accurate case management records and contribute to performance monitoring

What we're looking for:

We'd love to hear from you if you:

• Have at least 3 years' experience managing safeguarding cases in housing, social care, or local authority settings
• Hold a safeguarding qualification (or equivalent in areas like social work, domestic abuse, criminal justice, or substance misuse)
• Have strong knowledge of safeguarding legislation, policies, and best practice for both adults and children
• Are experienced in risk assessments, case management, and working with complex or multiple needs
• Understand domestic abuse, its impact on survivors and families, and relevant civil/criminal remedies
• Have excellent communication skills both written and verbal and are confident advocating for vulnerable residents
• Thrive in multi-agency partnership working, influencing outcomes, and problem-solving
• Are resilient, empathetic, and committed to creating safer communities

If specific qualifications are required, please upload them with your application to demonstrate your eligibility.

At PA Housing, we believe in respect, integrity, and accountability. Our work is about people not just properties and we're always looking for ways to do better. If that sounds like your kind of place, we'd love to hear from you.

Disclosure and Barring Service:

This role requires of the successful candidate to complete a enhanced DBS check. A enhanced DBS check will show any spent and unspent convictions.

So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing.

Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment.

AGENCIES: We know where you are if we need your support so please do not contact us.

To apply for this role please click on the apply button or for any enquiries please email - We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered.