Client Director, Private Clients

3 days ago


Guernsey, United Kingdom CSC Full time

Client Director, Private Clients

Location: Guernsey

Department: Private Clients

Vacancy Type: Permanent, Hybrid

Hours: 36.25 hours per week

We're looking for a Client Director to join our Private Clients team in Guernsey. Reporting to a Director, this leadership role sits within our Corporate Legal Solutions (CLS) division and jointly oversees one of two Administration teams. You'll manage a portfolio of private clients with varied trust and corporate structures, ensuring high standards of service and compliance with Guernsey regulations.

Key Responsibilities:

Team Leadership

  • Set strategic direction and contribute to a 2–3 year business plan, including growth and talent development.
  • Build a supportive and inclusive team culture, remaining accessible to colleagues.
  • Lead performance management, mentoring, and annual appraisals.
  • Ensure timely and accurate client transactions in line with internal procedures.

Client Relationship Management

  • Develop and maintain a client communication plan for regular engagement.
  • Act as the main contact for clients and their advisors on complex matters.
  • Ensure service delivery meets or exceeds agreed standards.

Operational Oversight

  • Work with Managers and Assistant Managers on fee invoicing and debt management.
  • Review client documentation and transactions from fiduciary, legal, commercial, and tax perspectives.
  • Stay informed on industry developments and assess their impact.

Strategic Projects & Change Management

  • Lead Guernsey and Group-wide initiatives within the CLS team.
  • Drive change and process improvements.
    Provide regular reporting aligned with strategic goals.

Your Profile:

  • Senior-level experience in fiduciary or private client services.
  • Strong leadership and team development capabilities.
  • Excellent interpersonal and communication skills.
  • Ability to inspire and support others.
  • Deep understanding of fiduciary services and relevant markets.
  • Professional qualification (e.g. STEP, ACCA, ICSA).
  • Familiarity with trust administration systems (e.g. Viewpoint, NavOne).
  • Proficient in Microsoft 365 tools.


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