Senior Delivery Manager

Details
Reference number

435430

Salary

£59,877 - £66,869

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Grade 7

Contract type

Permanent

Type of role

Digital

Working pattern

Full-time

Number of jobs available

2

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Location

Birmingham, Liverpool, Newport (Gwent)

About the job
Job summary

Insight into CCS - Webinar

Don't miss out on gaining valuable insight into CCS and our recruitment process

Join us on Wednesday, 19th November at 6:00 PM. Please use the link below to register your attendance for this session or any of our upcoming sessions.

Are you passionate about delivering and supporting software

services that power digital transformation and support the

Government's digital agenda? Do you want to play a crucial role in

aiding CCS £30bn procurement operation? Join us in delivering new and improved digital services that power the Nation.

Job Summary

As a Senior Delivery Manager you will be accountable for the effective delivery of complex, critical products and services. You will have experience across a range of products and services, managing them throughout the entire product life cycle, being responsible and accountable as the main point of escalation, whilst nurturing and developing the skills of junior Delivery Managers.

Job description

Directorate Overview:

The Digital & Data Services (DDS) directorate is at the heart of CCS's digital transformation journey, responsible for delivering modern, efficient, and user-centred digital services that support over £30bn of public sector procurement annually. We're building a world-class digital capability that will revolutionise how the public sector buys common goods and services.

Team Summary

The role of the Senior Delivery Manager sits within the newly established Delivery Capability Domain within the Digital Data &

Services Directorate (DDS).

Key Accountabilities

The duties listed are indicative, not exhaustive. The post holder may be required to undertake additional duties or assume other roles as reasonably required by the business to deliver services and achieve objectives. Any changes will be managed in line with HR policies, capability, and security requirements.

• Set the standards for delivery management, and explore new and innovative ways of working to improve delivery within the organisation
• Support and mentor the Delivery Managers within your line management
• Facilitating Scrum agile ceremonies across several teams, and mentoring the teams on Agile best practices
• Support the delivery teams to ensure we have the adequate amount of resource to deliver against goals
• Work with business stakeholders to facilitate effective and efficient delivery of products and services from within your portfolio
• Define the best processes or delivery methods to use, including measuring and evaluating outcomes
• Contribute within the wider Agile Delivery community of practice
• Develop and utilise meaningful metrics in order to lead teams towards their goals and understand areas for improvement
• Own and build relationships with the technical teams, Product Owners, senior stakeholders, management and third-party sub-contractors utilising effective and appropriate governance mechanisms

• Ensure milestones, project plans and risks within your portfolio are managed and maintained, supporting other Delivery Managers within your line management.

• Assist delivery teams to manage and visualise outcomes, prioritise work and work to agree minimum viable product (MVP)

• Facilitate effective communication between the organisation and suppliers, manage risks and issues related to supplier delivery, and ensure that contractual deliverables meet quality standards and deadlines.

Person specification

Essential Criteria (to be assessed at application stage):

• Proven experience in delivery/ project management with strong background on Agile methodologies. Agile cert preferred (Scrum master, Safe Agilist, MSP)
• Experience delivering digital products and services and technical programs (eg. Customer facing tools, web platforms, IDAM, Master Data Model, B2C and B2B platforms)
• Strong understanding of GDS standards, product development lifecycle, Agile frameworks, backlog refinement, user story mapping and CI/CD practices
• Strong stakeholder management, communication skills across product, design, technology, business analysis functions and end users/customers.
• Experience with delivery tools such as JIRA, Confluence, ADO and similar

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Delivering at Pace
• Communicating and Influencing
• Making Effective Decisions

Technical skills

We'll assess you against these technical skills during the selection process:

• Agile and Lean Practices
• Delivery planning and risk management

Benefits

Alongside your salary of £59,877, Crown Commercial Service contributes £17,346 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• What we will offer you, here are some of the benefits you can expect:

• Competitive salary

• Generous pension scheme
• A discretionary non-contractual performance related bonus
• Working remotely in addition to working in advertised office location
• Flexi time scheme (available for B1-B6)
• Minimum 25 days annual leave to a maximum service related 30 days excluding bank

Explore fully how we will reward your work.

Want to make a difference? Find out more about the rewarding work that we do in our candidate pack

At CCS, we actively support, promote and celebrate our differences for the benefit of our employees, suppliers and customers. CCS is proud to be an equal opportunities employer. CCS believes that diversity and inclusion is critical to our success and we seek to recruit, develop and retain the most talented people.

We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact

Working flexibly, delivering outcomes

CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. This is pro rata for those who work part time. Our smarter working principles mean that our people have the advantage of both office and offsite based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values.

Things you need to know
Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Technical skills.

Selection Process

Candidates who are successful at sift will be contacted as soon as possible following the closing date and advised of the interview process in more detail. The sift and interview times and dates to be confirmed. (Subject to change)

To find out more about our recruitment process please click here

Please note: Applicants can make use of artificial intelligence but the information presented at application must be factual.

A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants
Job contact :

• Name : The recruitment team
• Email :

Recruitment team

• Email :

Further information

Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners' Recruitment Principles details of which can be found

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