Head of Technology Delivery

Summary
We're looking for a forward-thinking Head of Technology Delivery to lead the way in shaping, planning, and delivering technology solutions that make a real difference for our customers, residents, and colleagues. You'll ensure that everything we deliver is designed with users in mind. Accessible, inclusive, and meaningful. You'll lead a talented team of IT professionals and work closely with colleagues across the business to bring about positive, people focused digital change.

Overview
What is Great About the Role?

• You'll play a key role in shaping how technology helps people every day. From customers engaging with our digital services to colleagues using systems at work.
• You'll lead a passionate, skilled team and have the space to shape how we deliver technology.
• You'll embed User-Centred Design (UCD) and inclusive design practices across the organisation, ensuring technology works for everyone.
• You'll have flexibility to work both remotely and on-site, with a supportive and understanding leadership team.
• You'll influence meaningful change in an organisation that truly listens to its people and values innovation.

Where Does This Role Fit In?
You'll be part of our Technology Leadership Team, working closely with the Director of Technology and collaborating with the Strategic Change and Data & Insights teams.

Your work will connect across the whole organisation. Shaping digital experiences, guiding project delivery, and helping teams embed user-centred and agile ways of working.

You'll lead the Technology Delivery Team and Technology Delivery Partners/ Product Managers. Together, you'll ensure every piece of technology we deliver meets user needs, adds value, and supports our strategic goals.

What skills and experience do you need?
You'll be an experienced and inclusive technology leader with a strong track record of delivering digital solutions that improve how people work and live. You'll bring a solid understanding of user-centred design, agile delivery, and enterprise architecture, alongside proven experience in leading teams and managing change.

Strong communication, problem solving and relationship building skills are key, as well as the confidence to collaborate across teams and manage complex projects effectively. You'll hold a degree in a relevant field and be committed to ongoing professional development. Most importantly, you'll be passionate about creating technology that is accessible, inclusive, and genuinely improves people's experiences.

What are the pay and benefits?
Time off and Flexibility

• 26 days holiday, plus Bank holidays. Rising to 31 days with an extra day for each full year of service.
• Predominantly Monday to Friday, with the option to request a compressed 9 day fortnight
• Maternity & Adoption Leave: 20 weeks
• Paternity Leave: 3 weeks
• Hybrid Working: Your base will be the nearest head office- Newport, Cardiff, or Swansea. Regular team meetups in Newport are part of the role.

Money and Pensions

• This is a permanent role for 37 hours per week. Salary is set at £75,516
• Pension Choices: Defined Contribution (DC) Scheme with matched contributions up to 10%. Or, Defined Benefit (DB) 1/80th of final salary for every year of service.
• 3 x Life Cover linked to pension membership
• Saving scheme with competitive interest rate
• Give As You Earn scheme for tax efficient charity donations
• From 1st April 2026 the option to be either weekly or monthly paid.

Your Wellbeing

• Sick Pay, rising with length of service up to 6 months full pay after 4 years.
• Eyecare: Up to £100 reimbursement towards eye tests and glasses.
• Free counselling, coaching, wellbeing team, and OH service to all colleagues
• Annual Health Check
• Health Cash Plan

Getting Around

• Mileage paid at 45p plus 5p per passenger per mile
• Salary sacrifice Electric Vehicle Lease Scheme (subject to eligibility)
• Cycle to Work Scheme

Your Development

• Continuous professional training and development
• Leadership development programmes
• Professional memberships needed for your role are reimbursed
• Career coaching
• Support with funding and time for qualifications

Perks & Recognition

• Long Service Awards
• Blue Light Card Eligibility giving discounts at 15,000 brands.
• Colleague Discount platform (launching 1st November 2026)

What's FREDIE?
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.

How do you apply?
If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. Our application process is an up to date CV & we ask a question around your motivation, skills & experience for the role, along with a few contact details so that we can get back in touch with you.

The Interview Process Will Consist Of Two Stages
An initial Teams call with the hiring manager during the week commencing 10th November, followed by a second-stage in-person interview for shortlisted candidates, which will involve further assessments.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact or

Who are Pobl Group?
Pobl Group is a not for profit housing, care and support organisation based in Wales, dedicated to providing high quality, affordable homes and services that help people thrive. Pobl Group merged with Linc Cymru recently and together we are bringing expertise and resources under one umbrella to become a stronger, more resilient group with even greater reach across Welsh communities