Manager, Services Business Development

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Services Business Development (Finance Services) (Financial Services)About Mastercard

Mastercard is a global technology company in the payments industry, operating in more than 210 countries and territories. It connects consumers, financial institutions, governments, and businesses to enable secure, simple, smart, and accessible transactions. Mastercard Services is a key differentiator, delivering innovative solutions that help Mastercard's customers achieve their strategic business objectives. Mastercard's end-to-end services focus on data-driven technologies, consulting, loyalty, marketing solutions, open banking, fraud, cyber and more.

Role Overview

As a Business Development Managing Consultant, you will lead strategic growth initiatives for retail banking customers across the UK and Ireland. This role focuses on identifying opportunities, shaping solutions, and driving impactful projects that enhance customer experience, optimise operations, support digital transformation, but critically future proof Mastercard Services' growth aspirations. The role will be a hybrid role, customer facing but also responsible for the execution of key internal Services Strategic Initiatives in the Services Business Development UKI team.

Key Responsibilities

Strategic Growth & Sales

• Define and execute growth strategies for retail banking clients in UK & Ireland in collaboration with the Senior Principal responsible for Strategic Projects.
• Own the sales process from prospecting to proposal development, presentations, and contract execution for select customers.
• Identify client pain points and develop tailored solutions that deliver measurable value.
• Collaborate with internal teams to design and implement strategic projects, ensuring quality and alignment with the organization's objectives.
• Partner with project teams to identify follow-up opportunities and drive long-term engagement.
• Monitor market trends, competitive landscape, and client needs to inform strategy.
• Support on funding reviews, numbers and target reporting and senior leadership presentations.

About you

• Experience in consulting, financial services, payments, or retail banking.
• Proven track record in business development, consulting, or strategic project delivery.
• Strong understanding and experience in revenue reporting across multiple system and sales target reporting.
• Outstanding analytical mindset.
• Advanced proficiency in Word, Excel, and PowerPoint.
• Excellent communication skills, with ability to influence.
• Entrepreneurial spirit and can-do attitude
• Consulting experience in financial services or payments.
• Experience delivering complex solutions to large organisations.
• Excellent interpersonal skills and a natural collaborator
• Ability to work collaboratively as part of a team and as an individual contributor
• Knowledge of UK retail banking market, key players, and regulatory environment optional.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.