Duty Manager

2 weeks ago

Leamington Spa, Warwickshire, United Kingdom Wellesbourne Sports and Community Centre Full time £25,974 - £27,000 per year

Purpose of the job:

  • To assist with the effective, efficient management and day-to-day operation of the WSCC, including the gym, changing rooms, function rooms and MUGA.
  • To assist the manager of the WSCC in delivering a high-quality service of sports, fitness and community facilities based on the identified needs of the local community
  • To contribute to the marketing and business development activity of the WSCC

Staffing

  • To work with the manager to ensure that the WSCC is adequately and safely staffed and supervised at all times.
  • To supervise casual staff when acting as duty manager for the facilities
  • To work with the manager to ensure adequate levels of cover during opening hours. This may involve standing in at short notice for absent staff if necessary.
  • To bring any issues relating to staff to the attention of the manager.
  • To motivate and develop casual/freelance staff so they can maximise their potential and acquire new skills and professional experience.
  • To attend monthly trustee meetings alongside the manager or in their absence.

Bookings and marketing

  • Take bookings for the MUGA, function rooms and classes using the gym when acting as duty manager, and ensure all documentation is in place for those bookings.
  • To help to devise an attractive programme of classes and activities, set up timetables and respond to customer feedback on which services would be most popular.
  • To lead classes and group training sessions as agreed with the manager.

Financial resources

  • When acting as duty manager, to be responsible for all money received from paying customers and to ensure all payments are counted, recorded and banked according to policy.
  • Ensuring Quickbooks and Stripe payments are calculated and coded to the correct account.
  • To assist the manager with the preparation of financial reports, ordering stock and maintaining records of occupancy statistics as required.

When acting as duty manager:

  • To open and close the WSCC as required, ensuring the safety and security of the premises at all times.
  • To be a keyholder for the WSCC and a contact in case of emergency.
  • To carry out regular inspections to ensure all equipment, furnishings, fixtures etc are present and fit for purpose.
  • To bring any requirements for repair or replacement of equipment or stock (eg cleaning supplies, vending machine consumables) to the attention of the manager.
  • To supervise and/or carry out the cleaning of the WSCC to ensure that the premises are maintained to a high level of cleanliness at all times.

There are other responsibilities as required.

Qualifications

  • Minimum Level 2 Gym Instructor
  • Experience of working in the leisure industry.

Job Types: Full-time, Permanent

Pay: £25,974.00-£27,000.00 per year

Benefits:

  • Company pension
  • Flexitime
  • Free parking
  • Gym membership
  • On-site parking

Ability to commute/relocate:

  • Warwick: reliably commute or plan to relocate before starting work (required)

Language:

  • Fluent English (required)

Licence/Certification:

  • Level 2 Gym Instructor qualification (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

Application deadline: 21/11/2025

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