Contact Centre Manager- Sales

Are you a sales leader with a proven track record? 

At CarFinance 247, we're searching for a Head of Sales to help drive our business to the next level. Reporting directly into the Sales Director you will be responsible for leading a large, fast paced phone base sales environment . With full responsibility for their overall target; you will be a hands-on leader who can cope in a fast paced, entrepreneurial environment.  You will be a resilient, confident, inspiring individual with a proven track record in sales leadership, lead management, and driving results through people. 

If you have a passion for motivating large teams, optimising performance, and setting new standards for success, we want to hear from you. 

What You'll Be Doing

As our Head of Business, you'll take full responsibility for the performance, productivity, and success of a large sales operation, managing multiple teams and more than 30 people at any given time. You'll set clear expectations, allocate leads strategically, and lead from the front to ensure your department performs at its best every single day.

Key responsibilities include:

• Leadership & Performance: Inspire, lead, and energise your teams to consistently exceed sales targets and KPIs.
• People Management: Oversee a large, diverse group of sales professionals, providing clear direction, motivation, and accountability.
• Lead Allocation & Optimisation: Manage and distribute leads effectively to maximise conversion, efficiency, and output.
• Strategic Oversight: Shape and execute sales strategies that drive growth, productivity, and customer success.
• Operational Excellence: Take ownership of dialler management, resource planning, and campaign performance to maintain operational efficiency.
• Motivation & Culture: Foster a positive, energetic, and high-performance culture where teams are engaged and results-driven.
• KPI Setting & Delivery: Establish and manage data-driven KPIs that push boundaries and deliver outstanding results.

What We're Looking For

We're seeking a commercially minded, hands-on leader who thrives in a high-energy, results-focused environment. You'll bring:

• Proven experience managing large teams (30+ people) in a sales, contact centre, or operations setting.
• A strong sales leadership background, with a history of exceeding performance and revenue targets.
• Exceptional motivational and leadership skills, inspiring teams to deliver excellence.
• Expertise in lead management and allocation, using data and insight to drive performance.
• Experience in setting and managing efficient sales KPIs.
• Confidence in decision-making, thriving under pressure in a fast-paced, target-driven environment.
• Dialler management and campaign optimisation experience (advantageous).
• Industry experience is useful but not essential 

Perks You'll Love:  

• Industry-leading uncapped commission 
• Enhanced annual leave + your birthday off 
• Mental & physical health support 
• Enhanced family leave (maternity, paternity, adoption) 
• Workplace Nursery & Electric Vehicle Schemes 
• Boosted pension contributions 
• Bee Fit 247 wellbeing & fitness programmes 
• And loads more 

About Team 247 

We're more than the UK's #1 digital car finance platform. We're a Manchester tech business that's reshaping how people buy cars. Backed by smart tech, sharp minds, and a relentless focus on exceptional service, we're on a mission to make car finance simple, fast, and customer-first. 

We've got big goals – and the roadmap to get there. Join us and be part of something exciting. 

Equality Every Day 

At Car Finance 247, we're proud to be an equal opportunities employer. Our people are at the heart of everything we do, and we welcome applicants from all backgrounds, experiences, and walks of life.