Senior Key Account Manager

The role

As a Senior Key Account Manager, you'll take ownership of a portfolio of high-value and strategically important customer accounts across Cellnex UK. You'll be the primary point of contact, building trusted relationships with key decision-makers and influencers while ensuring long-term satisfaction, retention, and engagement. Your role will be pivotal in identifying new sales opportunities, promoting Cellnex's full suite of products and services, and shaping tailored solutions in collaboration with business development and product teams.

You'll lead complex deal negotiations, working closely with internal stakeholders to secure approvals and deliver commercially sound agreements. With a focus on driving revenue, growth, and EBITDA, you'll guide cross-functional teams to align with customer needs, conduct regular strategic reviews, and ensure compliance with all regulatory and commercial standards. This is a role for someone who thrives on ownership, collaboration, and delivering results.

This is a hybrid position based at our welcoming offices in
Reading or Leamington Spa
, with three days in the office and two days working from home.

We welcome applications from everyone. If you require any adjustments during the recruitment process, please let us know—we're here to support you.

Key Responsibilities

• Development of sales plan for relevant market sectors specifying key targets and routes to market. Specifying marketing / product support as required.
• Prospecting relevant market sectors through business development activity and self-generation of leads, supported by marketing campaigns.
• Management and qualification of prospects determined by both commercial and technical solution fit.
• Development of qualified pipeline of opportunities being actively managed using Salesforce CRM tool.
• Working with pre-sales and design colleagues and relevant vendors/3rd parties to construct detailed business cases (cost and pricing) in accordance with Commercial governance of Cellnex.
• Develop compelling customer proposals with ability to pitch at all levels of the prospect organisation.
• Lead the commercial/contract negotiation of the proposed solution supported by legal, finance and technical teams.
• Close multi-year contracts and transition to delivery teams.
• Ability to manage/prioritise multiple prospects/opportunities simultaneously.

We Offer

• Step into a role that values your expertise and supports your career development.
• Be part of a collegiate team that supports a growth mindset.
• Amongst other benefits -
• 28 days
  annual leave plus bank holidays
• 10%
  /
  20%
  target annual bonus
  *amend as needed
• Generous pension scheme 2:1 match
• Enhanced
  Maternity, Paternity & Adoption
  leave offering;
  26 weeks
  full basic pay for Maternity leave, followed by
  13 weeks
  SMP – Enhanced leave is intended for all parents, whatever your family setup may be.
• Income protection & Life assurance
• Hybrid working model (3 days in the office, 2 days remote)
• Apply now and help shape the future of connectivity with Cellnex UK.

Experience

• A demonstrable track record of managing large, complex accounts in the telecoms sector.

If you're a relationship-driven professional with a passion for telecoms and a knack for strategic growth, we'd love to hear from you. Apply now and help shape the future of connectivity.

Don't worry if you don't meet every requirement. We're building a workplace where everyone can thrive. If this role excites you, we encourage you to apply, even if your experience doesn't tick every box.

Equity, Diversity & Inclusion

Cellnex Telecom is a leader in communication, technology and innovation and employs over 2000 people. We want everyone to feel valued by creating a culture of inclusion and belonging. We do this by empowering all our people to be authentic and share their ideas and experiences to ensure we have diversity of perspective. Only by doing this will we be a truly innovative forward-thinking organisation.

Who Are We?

Cellnex is Europe's and the UK's largest and fastest-growing independent owner and neutral operator of wireless telecoms infrastructure and is integral to the successful rollout of 5G. With the wireless infrastructure foundation that we deliver across rural and urban areas, Cellnex UK helps to connect everyone, everywhere - reducing digital inequality and supporting socio-economic growth. Our networks and solutions are built to be fit for now and the future so that the UK can prosper. We are a business built on commercial and technical innovation, ambition and sustainable growth.

We provide high-speed connectivity for sports stadia, shopping centres, campuses, railways, ports and even in the air. Whenever you're out in public, and you call a loved one, scroll through social media, watch a funny video or check if your train is running on time, there's a high chance that our infrastructure is enabling your connection.

Agency Notice

Please note that agency support is not required for this role, and unsolicited candidate submissions will not be considered. All candidate referrals must be submitted through our Applicant Tracking System (ATS).