Operational Assistants

2 weeks ago

Nuneaton CV LL, United Kingdom The Padel Barn Full time £61,000 - £1,040,000 per year

Job Summary

The Padel Barn is excited to announce the opening of our new facility and is seeking enthusiastic Operational Assistants to join our team. This role involves supporting daily operations, providing excellent customer service, and ensuring the smooth running of activities. The ideal candidate will be organised, communicative, and eager to contribute to a dynamic sports environment.

Key Responsibilities

Court Operations & Facilities:

  • Welcome players, check bookings, and ensure smooth court scheduling.
  • Monitor court conditions and report any maintenance needs to management.
  • Assist with basic upkeep of courts and facilities, including cleaning, setting up nets, and equipment checks.

Customer Service & Reception:

  • Greet members and guests in a friendly, professional manner.
  • Handle bookings, payments, and enquiries via email, phone, and in person.
  • Provide information on coaching sessions, events, and centre services.

Bar & Retail Support:

  • Serve food and beverages in the bar, ensuring hygiene and safety standards are met.
  • Assist with sales and merchandising in the retail shop.
  • Monitor and replenish stock levels.

Events & Promotions:

  • Assist in setting up and running club events, tournaments, and social sessions.
  • Support marketing initiatives by distributing promotional materials and engaging with members.

Health, Safety & Maintenance:

  • Maintain a clean, safe, and welcoming environment throughout the club.
  • Support minor facility maintenance tasks, such as moving equipment, cleaning, and tidying courts or club areas.

Qualifications & Skills

  • Previous experience in hospitality, retail, or sports/recreation is preferred but not essential.
  • Friendly, approachable, and customer-focused attitude.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Basic knowledge of padel or racket sports is a plus.
  • Reliable, punctual, and able to work flexible hours, including early mornings, evenings and weekends.

What We Offer

  • A fun, active work environment in the growing sport of padel.
  • Opportunity to develop skills in customer service, hospitality, and sports operations.
  • Staff discounts including coaching opportunities, and participation in events.
  • Competitive pay and a supportive team culture.

Job Types: Full-time, Part-time, Permanent, Zero hours contract - this is a flexible role where we are looking to recruit a number of people to cover various shifts.

Job Types: Full-time, Part-time

Pay: £10.85-£12.71 per hour

Expected hours: 12 – 40 per week

Work Location: In person

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