IT Support Engineer
1 week ago
Overview
NSC Global (Cisco Gold Partner) provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. NSC Global is an independent, rapidly growing, private company that for more than a decade has delivered tailored solutions to 50 of the world's leading multinational enterprises, outsourcers, and service providers. We offer a unique business model, combining a focused group of world-class customers, with a unique range of services, backed up with outstanding responsiveness and customer service.
NSC Global is currently looking for an IT Support Engineer to join our growing company.
Main Job Function:
Work onsite to maintain, analyse, troubleshoot, and repairs computer systems, hardware and computer peripherals.
Document, maintain, upgrade, or replace hardware and software systems. Supports and maintain user account information including rights, security and systems groups.
Responsibilities
- Field incoming help requests from end users via both telephone and work orders in a courteous manner
- Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue
- Build rapport and elicit problem details from help desk customers
- Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician
- Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Qualifications
- Fluent in English
- 2+ years of providing onsite support for: Desktops, Laptops, Printer, monitors, etc.
- UK Drivers licence
- Working knowledge of commonly used concepts, practices, and procedures in the related field.
- Awareness of at least one of the following infrastructure support components: Ø PPG standard desktop, tools & utilities, Ø IT networks and voice services, Ø Thin Client technology (Citrix), Ø Ticket handling tools/cross team troubleshooting
- Understanding of IT Service Management concepts;
- Strong verbal communication skills, including the ability to document operations procedures;
- Strong customer service skills and the ability to deal all types of customer service requests;
- Good analytical, communication, problem solving, and organizational skills;
- Ability to effectively work independently and in a multi-cultural team environment;
- Ability to effectively interact with a diverse user base;
- Ability to work in a manufacturing environment with sensitivity safety and physical security;
- Highly organized, result oriented, self-motivated and proactive;
- Analytical, solution minded and delivery focused;
-
Warranty Engineer
2 weeks ago
Batley, Kirklees, United Kingdom ZF Group Full time £40,000 - £45,000 per yearReq ID 82927 | Batley UK, United Kingdom, ZF CV Distribution UK Limited Job Description We are seeking a skilled and proactive Warranty Engineer / Technician to join our team within the commercial vehicle products division at our location in Batley.The successful candidate will be responsible for investigating product performance issues, conducting...
-
Multiskilled Engineering Technician
7 days ago
Batley, Kirklees, United Kingdom Mars Full time £50,400 - £56,700 per yearJob DescriptionMultiskilled Engineering TechnicianBatley, Kirkless -West Yorkshire£50,400– £56,700 (including shift allowance, DOE)+ £2,500 Welcome Bonus, Performance Bonus & Exceptional Benefits Why Join Us?We care about the world and your future.Marsoffers competitive compensation and benefits along with some great perks, like fun freebies and...
-
Gas And Heat Pump Engineer
6 days ago
Batley, Kirklees, United Kingdom Warmaway Full time £30,000 - £50,000 per yearCompany DescriptionWarmaway is a family-run business with over 45 years of experience in the plumbing and heating industry, serving customers across Yorkshire. The company specializes in installing and maintaining central heating systems and renewable energy solutions, including Ground Source Heat Pumps, Air Source Heat Pumps, Solar Thermal systems, and...
-
Claim Technician
2 days ago
Batley, Kirklees, United Kingdom ZF Group Full timeJob description:Job DescriptionWe are seeking a skilled and proactive Claim Technician (m/f/d)to join our team within the commercial vehicle products division at our location in Bately.The successful candidate will be responsible for investigating product performance issues, conducting detailed testing and root cause analysis, and producing structured...
-
Claim Technician
1 day ago
Batley, Kirklees, United Kingdom ZF Full timeBecome our next FutureStarterAre you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you'll have the opportunity to shape the future of mobility. Join us and be part of something extraordinaryClaim Technician (m/f/d)Country/Region: GBLocation:Batley, GBReq ID 82927 | Batley UK, United Kingdom, ZF CV...
-
Claim Technician
2 days ago
Batley, Kirklees, United Kingdom ZF Group Full timeReq ID 82927 | Batley UK, United Kingdom, ZF CV Distribution UK Limited Job Description We are seeking a skilled and proactive Claim Technician (m/f/d)to join our team within the commercial vehicle products division at our location in Bately. The successful candidate will be responsible for investigating product performance issues, conducting detailed...
-
Claim Technician
1 week ago
Batley, Kirklees, United Kingdom ZF Group Full time £32,000 per yearReq ID 82927 | Batley UK, United Kingdom, ZF CV Distribution UK Limited Job Description We are seeking a skilled and proactive Claim Technician to join our team within the commercial vehicle products division at our location in Batley.The successful candidate will be responsible for investigating product performance issues, conducting detailed testing...
-
Coordinator (Planning & Scheduling)
2 weeks ago
Batley, Kirklees, United Kingdom M Group Services Plant & Fleet Solutions Full time £25,000 - £40,000 per yearRight across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment...
-
Streetworks Coordinator
1 week ago
Batley, Kirklees, United Kingdom M Group Water Full time £25,000 - £40,000 per yearRight across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment...
-
Mechatronics Engineer
23 hours ago
Batley, United Kingdom ManpowerGroup Full timeThis range is provided by ManpowerGroup. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeDirect message the job poster from ManpowerGroupGlobal Delivery Lead - Manufacturing and Engineering at Manpower UKAre you a passionate and driven Mechatronic Engineer ready to take your career to the...
-
Solutions Engineer
5 days ago
Batley, United Kingdom SF Recruitment (Tech) Full timeOverviewSolutions Engineer with key skills in product support and web application testing is sought by an international compliance IoT technology company with its head office based North Leicester.With a 25-year history of delivering bespoke, end to end connected solutions this ISO accredited organisation has grown by reputation and as a result are looking...
-
Engineering Technician
2 weeks ago
Batley, United Kingdom more. As Full timeMultiskilled Engineering Technician Location: Batley, Kirklees, West Yorkshire Salary: £50,400- £6,700 (including shift allowance, DOE) + ,500 Welcome Bonus, Performance Bonus & Exceptional Benefits Why Join Us? Competitive compensation and benefits Fun freebies and best‑in‑class development Ongoing commitment to your growth and development across our...
-
Process Engineer
7 days ago
Batley, United Kingdom Fox's Burton's Companies (FBC) UK Full timeJoin to apply for the Process Engineer role at Fox's Burton's Companies (FBC) UK Get AI-powered advice on this job and more exclusive features. About The Role As a Process Engineer (known internally as Technologist), you will lead the optimization of bakery production processes, embedding best practices and driving technical innovation. Collaborating with...
-
CCTV Engineer
3 weeks ago
Batley, United Kingdom CRP Group Global Ltd Full timeJob Title: CCTV Engineer Location: Field-Based – UK Wide Salary: £35000 + Opportunity for OT Benefits: Company Van + Fuel Card + Full Training + Ongoing Career Development About the Role CRP Group are working with a fast-growing security company that are looking for a motivated and reliable CCTV Engineer to join their growing team. This is a field-based...
-
Mechanical Design Engineer
5 days ago
Batley, United Kingdom GPS Full timeJob: Mechanical Design Engineer Location: Batley **Salary**: Circa 33-35K (Neg on experience) Major GPS have an exciting opportunity for an experienced Mechanical Design Engineer (Solidworks) to join a well-established Global business based in Batley. The successful Mechanical Design Engineer must have previous experience in Mechanical Design...
-
Warranty Engineer
7 days ago
Batley, United Kingdom ZF Group Full timeWarranty Engineer / Technician – ZF Group We are seeking a skilled and proactive Warranty Engineer / Technician to join our team within the commercial vehicle products division at our location in Batley. Responsibilities Receive, register, and process customer claims and product returns related to commercial vehicle components. Conduct hands‑on product...
-
Business Support Administrator
5 days ago
Batley, United Kingdom pyramid8 Full timePyramid8 is seeking a Business Support Administrator to join a well-established team. This is a varied and challenging role where you will support Engineers by chasing product orders, be able to quickly identify works in progress for specific clients andhelp maintain tight deadlines on numerous projects. In addition, you will also provide quotes to customers...
-
Multiskilled Engineering Technician
5 days ago
Batley, United Kingdom Mars Full timeMultiskilled Engineering Technician – Mars Location: Batley, Kirkless - West Yorkshire Salary: £50,400– £56,700 (including shift allowance, DOE) Bonuses & Benefits: £2,500 Welcome Bonus, Performance Bonus, Exceptional Benefits (private healthcare, pension up to 9%, life assurance 4x salary, etc.) Why Join Us? We care about the world and your future....
-
Forklift Service Engineer
7 days ago
Batley, United Kingdom TOYOTA MATERIAL HANDLING UK Full timeOverviewWe are looking for a Forklift Service Engineer (Service Technician) to work within our After Sales department to maintain, repair, service and modify the companies range of products. This role comes with a competitive salary, an attractive company pension, a company vehicle, and the opportunity to work for great company.ResponsibilitiesService,...