Solutions Engineer

6 days ago


Batley, United Kingdom SF Recruitment (Tech) Full time

OverviewSolutions Engineer with key skills in product support and web application testing is sought by an international compliance IoT technology company with its head office based North Leicester.With a 25-year history of delivering bespoke, end to end connected solutions this ISO accredited organisation has grown by reputation and as a result are looking for a Solutions Engineer to support a PaaS solutions.Reporting directly into the Solutions manager this Solutions Engineer will use a solid background in hands on software application and system support to deliver timely, well communicated solutions to customer queries.In return this individual can expect a supportive, technologically autonomous working environment within a market leading company.Role ResponsibilitiesAct as the first point of escalation for all technical queries & issues across the company\'s applicationsConduct web / mobile application testing when requiredChampion the use of a Jira ticketing system to manage tickets effectivelyChampion companywide commitment to improving the support function & customer communicationPersonal requirementsA background in hands on system & software application supportPrevious experience working in an SME environmentPrevious experience in an Agile development environment.A basic understanding of application testing (unit, integration, pe...) #J-18808-Ljbffr



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