Sales and Marketing Executive

OUR HOTEL

JOIN US

At The Duke of Cornwall, we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...

At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional day's leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year
• Annual Salary of £28,000 - £30,000 depending on experience

And much much more

A DAY IN THE LIFE OF A SALES EXECUTIVE IN OUR HOTEL

What You'll Be Doing:

• Identify and pursue new business opportunities to drive room bookings, events, and group sales, achieving and exceeding sales targets
• Build and maintain relationships with corporate clients, travel agents, and event organisers, acting as a key point of contact for enquiries, negotiations, and bookings
• Conduct sales calls, attend networking events, and participate in industry conferences to promote the hotel and generate leads
• Prepare and deliver engaging presentations and proposals tailored to client needs, showcasing the hotel's offerings and unique value
• Work closely with the marketing team to align sales initiatives with promotional campaigns and seasonal offers, ensuring consistency in messaging and maximising impact
• Manage incoming enquiries and provide prompt, detailed responses to ensure an exceptional client experience and increase conversion rates
• Conduct site visits and tours for potential clients, highlighting the hotel's amenities and services while addressing any questions or concerns
• Track and analyse sales performance, preparing reports on key metrics and providing insights for strategy adjustments to meet revenue goals
• Maintain an updated CRM database of client contacts, interactions, and follow-ups to streamline communication and support effective account management
• Support the M&E Manager in handling enquiries, proposals, contracts, and event logistics.
• Ensure smooth coordination between hotel operations and clients to deliver successful events.
• Maintain accurate records of enquiries, conversions, and event performance.
• Provide support managing social media accounts.

What We Need from You:

• Proven experience in a sales and marketing role, ideally within the hospitality, events, or tourism sectors, with a track record of meeting or exceeding sales targets
• Strong interpersonal and networking skills with the ability to establish and maintain professional relationships with clients and industry partners
• Excellent presentation and communication skills, both verbal and written, with a confident and persuasive approach to client engagement
• Ability to think strategically and understand market trends, client needs, and the competitive landscape
• Familiarity with sales software (e.g., CRM systems) and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Self-motivated, organised, and capable of managing multiple leads and follow-ups simultaneously
• Analytical mindset with an ability to interpret sales data and make recommendations for performance improvement
• Flexibility to attend off-site client meetings, networking events, and occasionally work outside regular hours, including evenings or weekends, as needed for events

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact

INDHOTEL