Head of Design

Head of Design

Total remuneration:
£86,984 - £99,424 – Please note this is a defined pay scale

Pay Supplement
: The base salary for this role is £74,987 - £85,711. This job qualifies for a 16% Digital, Data and Technology Annual Pay Supplement, which is included in the total remuneration above.

Pension
: 28.97% of base salary (RoS contribution)

Annual leave:
42 days annual holiday

Duration
: Permanent

Working Pattern
: 35 hours per week. We are a flexible employer and will consider a variety of working patterns on a case-by-case basis. For example, compressed hours, term-time working or part-time working.

Location
: Hybrid working model. Contractual base either at Meadowbank House, Edinburgh (EH8 7AU), or St Vincent Plaza, Glasgow (G2 5LD). You will be expected to attend these locations as required by the role.

Grade: C2

Closing date
: 2 November at 11.59pm

Registers of Scotland (RoS)

Join an award-winning public sector organisation recognised for its technology, innovation, and commitment to serving all communities across Scotland. At Registers of Scotland, we're proud to be at the forefront of land and property registration. Our full-stack teams design, architect, and build all our registration products in-house.

Inclusion

We welcome applications from all backgrounds and are committed to building a diverse workforce that reflects Scotland. We particularly welcome applications from underrepresented groups in Technology and design. Your unique perspective and experience will strengthen our team's ability to create services that work for all our communities.

The role

RoS is looking for an exceptional Head of Design to lead and evolve our User-Centred Design (UCD) capability. Shaping how we create inclusive, accessible, and consistent services that put customers at the heart of everything we do.

As a member of our leadership team, you'll set a clear strategic vision for design at RoS, embedding the Scottish Approach to Service Design, the Digital Scotland Service Standard, and GDS principles across our channels. You'll champion design excellence, innovation, and customer-centricity, ensuring every experience reflects our commitment to Scotland's people, property, and economy.

Leading a multidisciplinary community, you'll foster an open, collaborative culture that attracts, develops, and retains talent. You'll strengthen our design operations, grow our capability, and shape the next generation of designers.

Success in this role will look like:

• A clear, endorsed design vision and strategy guiding all change and investment

• Design represented at executive and board level, influencing strategic decisions

• Consistent visual and interaction design standards across all RoS services

• A mature DesignOps model driving efficiency and reuse of assets

• 100% WCAG 2.2 AA accessibility compliance for new services

• Measurable improvements in customer satisfaction and cost-to-serve metrics

• Piloting responsible use of AI in design practice

• Recognition for RoS as a leader in design-led public service transformation

This role is an opportunity to shape the future of customer experience for one of Scotland's most trusted public bodies. Your leadership can have a national impact.

This job is for you if you want…

• Work with purpose:
  working for the people of Scotland to set the bar for land and property registration worldwide.
• Inclusive and supportive culture:
  RoS values diverse perspectives and experiences. We're an agile, digital organisation where everyone has a voice in shaping our strategy. You'll join a collaborative environment where different approaches are celebrated and where we actively work to ensure everyone can contribute their best work.
• Flexible and hybrid working:
  depending on the role and team requirements, work when and where it's best for you and your stakeholders.
• Benefits:
  enjoy pay progression, pension contributions of up to 28.97%, up to a year's parental leave, and 42 days annual holiday.
• Investment in professional development:
  we invest in all our people so that they have the right skills to be productive and confident in their job.
• Diversity and Inclusion:
  We are an 'Investor in People' and a 'Disability Confident' employer. We are inclusive, stronger together, and committed to putting our people first.

To learn more about RoS and what we offer visit our
careers pages
or
watch this short video
.

Hear from our colleagues about their experience of working within our Digital, Data and Technology teams
on our website.