Restaurant Floor Manager
1 week ago
Overview
We are seeking a dedicated and experienced Floor Manager to oversee daily operations in our vibrant establishment. The ideal candidate will possess strong leadership skills and a passion for hospitality, ensuring that our guests receive exceptional service while maintaining high standards of food safety and quality. This role requires a hands-on approach to managing staff and operations in a fast-paced environment.
Duties
- Supervise daily floor operations, ensuring smooth service and guest satisfaction.
- Manage and train staff, fostering a collaborative team environment.
- Oversee food preparation and production processes, ensuring adherence to food safety standards.
- Assist in cooking and serving when necessary, demonstrating culinary skills as needed.
- Maintain inventory levels and assist with ordering supplies to ensure the kitchen runs efficiently.
- Implement training programmes for new employees focusing on hospitality, food safety, and service excellence.
- Handle guest inquiries and complaints with professionalism, resolving issues promptly to enhance customer experience.
- Collaborate with the kitchen team to ensure timely food production and quality control.
- Monitor staff performance, providing feedback and conducting evaluations to support career development.
Requirements
- Proven experience in a supervisory role within the restaurant or hospitality industry.
- Strong leadership skills with the ability to motivate and manage a diverse team.
- Experience in food preparation, cooking, and culinary practices is essential.
- Knowledge of food safety regulations and best practices in food production.
- Previous experience in kitchen management or barista roles is advantageous.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Ability to work under pressure while maintaining attention to detail in a fast-paced environment.
- Flexibility to work various shifts as required by the business needs. Join our team as a Floor Manager where you can make a significant impact on our guests' experiences while leading a passionate team dedicated to excellence in hospitality
Job Types: Full-time, Permanent
Pay: £31,000.00-£32,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
Work Location: In person
Application deadline: 21/11/2025
Expected start date: 01/12/2025
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