Leisure Assistant

Permanent
Grade A - £24,796 - £28,142pro rata
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working up to 36.5 hours per week (Casual hours available)
x15 roles covering Handsworth Leisure Centre, Kingstanding Leisure Centre, Saltley Wellbeing Centre, Small heath leisure Centre and Linden Road Leisure Centre

About The Role
We are seeking a dedicated and proactive Sport and Leisure Facilities Officer to join our team in delivering a safe, high-quality service for users of our Sport and Leisure facilities. You will play a vital role in ensuring the safety, wellbeing, and satisfaction of staff, visitors, and service users, while maintaining the excellent standards our community expects.

Key Responsibilities

• Comply with all statutory regulations, legislation, and Birmingham City Council safety policies, including risk assessment protocols.
• Maintain a safe and healthy environment for yourself, colleagues, and the public.
• Keep qualifications current in line with statutory and council requirements.
• Identify and report faults or damage to equipment or building fabric promptly.
• Ensure all equipment is used safely and correctly by both staff and service users, following health and safety legislation and guidelines.
• Conduct all duties safely, taking responsibility for your own health, safety, and wellbeing.
• Deliver excellent customer service and promote Customer Service Excellence throughout your work.
• Maintain high levels of cleanliness and presentation across all facilities.
• Promote and uphold the service's brands, products, and services.
• Present a positive image of the service and maintain strong public relations.
• Support marketing campaigns to promote the service.
• Adhere to and promote the City Council's policies and procedures, including equality of opportunity.
• Safeguard and promote the welfare of children, young people, and vulnerable adults.
• Work honestly, courteously, and to the high standards set out in Birmingham City Council's Code of Conduct.
• Perform routine administrative tasks as required.
• Work evenings and weekends as part of a normal working pattern (no additional remuneration).
• Wear designated uniform and maintain appropriate appearance standards.

About You

• You need to be a qualified Lifeguard
• Committed to maintaining safety and quality standards in a leisure environment.
• Strong attention to detail with an ability to identify and report maintenance issues.
• Excellent communication and customer service skills.
• Ability to work effectively as part of a team and independently.
• Flexible and adaptable to changing work patterns and locations.
• A responsible and proactive approach to health, safety, and wellbeing.

Why Join Us?
By joining Birmingham City Council's Sport and Leisure team, you will be part of a community-focused service that promotes health, wellbeing, and quality leisure experiences for all. We value diversity, equality, and the wellbeing of our staff and service users.

Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.