Duty Manager
2 weeks ago
Duty Manager – Junkyard Golf Club,Oxford
Location: Oxford
Salary: TBC
Reports to: Venue Manager
Type: Full Time
Ready to shake things up?
At Junkyard Golf Club Oxford, we're all about insane crazy golf, wild cocktails, and an unforgettable
experience. With four chaotic courses and an immersive atmosphere, we're looking for a Duty
Manager who can bring energy, leadership, and high standards to our fast-paced venue.
The Role:
As Duty Manager, you'll gain experience and skills in managing the venue and the team; Work
towards becoming a Department Manager and more senior roles. You will be responsible for opening
/ closing venues, managing shifts on your own or with other managers, complying with due diligence
and Venue standards.
Key Responsibilities:
● Support the management team in overseeing the service across the departments, making
sure standards are being followed.
● Assist with stock management and equipment maintenance related, bar and experience.
● Responsible for consumables orders, following budgets and meeting venue needs.
● Handle guest queries, complaints, and feedback — making sure every issue is resolved with
energy and care. Including live chat and GEX /events enquires
● Cover admin (stocks, rotas) for other managers in their absence
● To complete end of shift reports and daily finance reports
● Recruitment for the team, bar and hosts, with the support of other managers, making sure HR
procedures are being followed.
● Lead, train, and motivate the team to deliver energetic and efficient service, leading by
example and setting the standards, ensuring speed, quality, and consistency
● Maintain high standards of cleanliness, hygiene, and presentation on a daily basis. (including
venue and team)
● Ensure compliance with licensing, Challenge 25, and all health & safety procedures
● Work on post when required.
What We're Looking For:
● Experience in a hospitality, leisure, events, or visitor attraction environment.
● Willing to learn and develop manager skills.
● A confident individual who sets the pace, inspires the team, and delivers results leading by
example.
● Passion for outstanding guest experiences - you live to make guests happy.
● Knowledge of licensing, hygiene, and safety standards
● Great attention to detail - you notice the small stuff that makes a big difference.
● Ability to stay calm under pressure, and solve problems on the spot
● Flexible and reliable — available for evenings, weekends, and holiday
What You'll Get:
● Competitive salary + bonus scheme
● Staff discounts, free games, and your birthday off
● Real progression opportunities as part of a growing brand
● Work with a fun, dynamic team in one of Oxford's most exciting venues
Job Type: Full-time
Pay: £27,000.00-£29,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
Work Location: In person
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