Account Manager

5 days ago


Birmingham, Birmingham, United Kingdom PE Full time £40,000 - £80,000 per year

Company Description

Based in Canary Wharf and operating across three continents, PE (formerly Pozitive Energy) is a comprehensive utility provider offering telecoms, financial services, electric vehicle charging, renewables, and smart tech solutions. Our business model empowers hundreds of thousands of UK businesses to manage these products, including carbon offsetting, via a single login, enhancing both profitability and sustainability. Utilizing advanced in-house monitoring software and an online portal, PE provides bespoke, cost-effective tariffs tailored to each customer's needs. We are committed to transparency, real-time data, and promoting environmental sustainability to foster climate-positive businesses and support the UK's net-zero goals.

Role Description

This is a full-time remote role for an Account Manager in the central Birmingham area.The Account Manager will be responsible for retaining and growing client accounts, providing exceptional customer service, and ensuring client satisfaction. They will develop and maintain strong client relationships, identify opportunities for growth, and offer tailored utility solutions. Daily tasks will include prospecting, customer visits for upselling and cross selling and collaborating with internal teams to meet client needs. This is a true hybrid role between sales and account management.

Qualifications

  • Client relationship management and excellent communication skills
  • Customer service experience and problem-solving abilities, or experience in redirection
  • Sales and upselling skills, especially cold calling using the OXO method
  • Familiarity with utility services, sustainable energy solutions, and financial services os desirable
  • Strong organisational skills and attention to detail
  • Ability to work independently and remotely
  • Experience with using CRM software and tools
  • Proficient in Microsoft Office such as Excel

NO AGENCIES PLEASE


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