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Clinical Support Worker
2 weeks ago
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
Job overviewAre you looking for an opportunity to support those experiencing mental health issues?
Do you work well with people and teams?
Do you want an opportunity to make a difference?
Do your personal values align with our Trust Values of TALK:
- We are a Team – We build strong relationships within and across teams and work closely with service users, carers and families
- We are Accountable – We are answerable for our actions, behaviour and performance and take pride in our work
- We Learn and Improve – We take every opportunity to learn and improve and provide feedback which is helpful, sincere and genuine
- We are Kind – We act with kindness, and we treat everyone with respect and dignity
If you have answered yes to those questions, we want to hear from you as we have exciting opportunities to work as a clinical support worker within our older persons services at the Julian hospital.
Main duties of the jobYou will have the opportunity to work alongside a range of highly skilled, multidisciplinary staff ranging from nurses, clinical support workers, doctors, psychologists, occupational therapists, pharmacists, activities coordinators and many more.
You need to be supportive and express the below listed qualities to provide the best care to our service users and their families:
- Be approachable and interested in people
- Be confident in talking with people and comfortable with supporting people from diverse range of backgrounds, sexual orientation, culture, religion.
- Have the ability to empathise without giving advice before speaking with your clinical team
- Have a non-judgmental attitude and be an active listener.
- Be perceptive to notice changes
- Offer personal care, maintaining dignity
- Be calm in difficult circumstances or in crisis
- Be able to protect boundaries especially in distressing situations
- Have an awareness of and the ability to adhere to strict confidentiality rules
- Can commit to working shift patterns
We are offering you a challenging role, where no two days will be the same. Your journey with NSFT will starts with 1 week of Trust Induction Training followed by a period of supernumerary time in your team where you will be able to develop clinical theory and practical skills.
Your Clinical Support Worker role is only the starting point, we will encourage and invest in you, so can develop your career with NSFT. Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive organisation where experiences are shared and learning occurs across multiple opportunities.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Detailed job description and main responsibilitiesPlease visit our Facebook and Twitter page @NSFTjobs
Person specificationExperience
Essential criteria
- Previous experience within the care sector
- Mental health experience
Essential criteria
- NVQ Level 3 in Health & Social Care or equivalent qualification OR experience
YOUR APPLICATION
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.
Disclosure and Barring Service CheckThis post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer certification / accreditation badgesApplicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.