Patient Scheduling Clerk

1 week ago

Newport NP UB, United Kingdom Aneurin Bevan University Health Board Full time £37,000 - £55,000 per year

Endoscopy is currently looking to appoint an enthusiastic, motivated person to join us to support the scheduling team in the delivery of key services and cancer targets.

As a service, it is vitally important that we provide a high quality service to patients, therefore if you are interested in joining a highly motivated team - it would be great to hear from you.

The post holder will be responsible for ensuring all protocols are adhered to and undertake appropriate action in necessary adhering to RTT

rules.

The post holder will plan, prioritise and organise Endoscopy lists, taking into account such matters as pre-assessment, availability of

equipment, clinicians, case mixes, etc. You must possess the ability to adjust accordingly in line with any changes, and to manage your own workload to defined departmental policies and procedures.

Each scheduler deals with a large volume of patient queries and Endoscopy lists, making the appropriate allocation of patients within defined timescales.

  • Ensure cancer targets are achieved.
  • Ensure patients are prevented from breaching targets.
  • Endoscopy list capacity is utilised and cancellations are kept to a minimum.
  • Regular communication with the Team Leader and Endoscopy consultants and clinical nursing team.
  • All Endoscopy lists are booked within internal and national targets, including RTT and 'Treat in Turn'.
  • Patient focused booking and direct patient booking are utilised to increase utilisation and reduce DNA rates.
  • Ensure an efficient telephone service is maintained.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.

  • Ward Clerk

    2 days ago

    Newport NP UB, United Kingdom Aneurin Bevan University Health Board Full time

    We are looking for a motivated ward clerk to join us for 4 months at Royal Gwent Hospital working on the Winter Ward D7W.You will be expected to demonstrate excellent organisational skills and be flexible and adaptable in your approach to work.You must be able to work on your own initiative, use tact and diplomacy where appropriate and possess excellent...

  • Patient Scheduling Clerk

    1 week ago

    Newport, United Kingdom NHS Full time

    Endoscopy is currently looking to appoint an enthusiastic, motivated person to join us to support the scheduling team in the delivery of key services and cancer targets.As a service, it is vitally important that we provide a high quality service to patients, therefore if you are interested in joining a highly motivated team - it would be great to hear from...

  • Patient Scheduling Clerk

    1 week ago

    Newport, United Kingdom Aneurin Bevan University Health Board Full time

    We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English. Please let us know if you have any particular requirements to enable you to...

  • Ward Clerk

    1 week ago

    Newport NP UB, United Kingdom Aneurin Bevan University Health Board Full time

    You will be expected to demonstrate excellent organisational skills and be flexible and adaptable in your approach to work.You must be able to work on your own initiative, use tact and diplomacy where appropriate and possess excellent communication skills as well as adhere to all confidentiality and information governance standards.Knowledge of hospital...

  • Prescription Clerk — Streamline Patient Meds

    2 weeks ago

    Newport Pagnell, United Kingdom NHS Full time

    A medical practice in Newport Pagnell is seeking a hardworking and enthusiastic prescription clerk on a part-time basis. The successful candidate will be responsible for processing prescriptions, liaising with patients and healthcare professionals, and ensuring compliance with practice policies. This role offers a flexible working pattern and an opportunity...

  • Ward Clerk

    4 days ago

    Newport, United Kingdom Isle of Wight NHS Trust Full time

    We are recruiting for a Ward Clerk who wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients and staff receive quality and compassionate care and work with us to ensure the Trust continues its journey towards great people, great place Whippingham ward delivers safe, high-quality care and ensures a positive patient...

  • Ward Clerk

    1 week ago

    Newport, United Kingdom Isle of Wight NHS Trust Full time

    We are recruiting for a Ward Clerk who wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients and staff receive quality and compassionate care and work with us to ensure the Trust continues its journey towards great people, great place. Part time Position : 20 hours per week The Stroke unit is a busy 24 bedded unit,...

  • Telephone Clerk

    4 days ago

    Newport, United Kingdom Aneurin Bevan University Health Board Full time

    An exciting opportunity has arisen for a hybrid role as a telephone clerk, receptionist and admin clerk to work in the Regional Cataract Service, delivering change across Aneurin Bevan, Cardiff and Vale and Cwm Taf Morgannwg Health boards. We are looking for an organised, enthusiastic individual who is self-motivated and has strong team leadership skills....

  • Ent Patient Scheduler

    2 days ago

    Newport, United Kingdom Aneurin Bevan University Health Board Full time

    An exciting opportunity has arisen within the ENT Scheduling Department, based at the Royal Gwent Hospital. We are looking for an enthusiastic and driven individual with an eye for detail and a passion for improvement. You will be supported by the Theatre Coordinator and given full in-house training. Knowledge of RTT and waiting list management is desirable...

  • Divisional Scheduling Clerk

    2 weeks ago

    Newport, Newport, United Kingdom Aneurin Bevan University Health Board Full time

    We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.Please let us know if you have any particular requirements to enable you to...