Sales Support Assistant

2 weeks ago

Ilkeston DE EF, United Kingdom ABurnet (Hair Containment Solutions) Ltd Full time £20,000 - £28,000 per year

Job description

Sales Assistant:

Established in 1898, ABurnet is an innovative and creative, expanding international manufacturing company. We employ 40 people in the UK across two sites with c. 400 in Sri Lanka. The company has won Innovate UK funding and successfully completed proof of concept for new automated production processes linked with a digital design and production scheduling interface.

As we expand into new markets with the digital print design products, we are looking for a Sales Assistant to work with our International Sales Manager, providing both administrative assistance and account management support, working as part of a small and dedicated office team.

If you are confident with customer interaction, highly organized and able to successfully multi-task under pressure, have drive, dedication, are a quick learner and able to deliver problem resolutions this could be the role for you The position would be ideal for an individual wanting to develop their consultative sales skills using a sales flow diagram. Full support will be given to progress.

Main Purpose of the Role:

Supporting the International Sales Manager to ensure customer retention through pro-active account management, responding to all customer queries and swift resolution to any customer problems.

Providing general sales administration support and ensuring a smooth, prompt, problem free order processing service to all our customers.

Specific Duties include but are not limited to:

  • Assist the International Sales Manager with any Sales order queries, questions and enquiries, either by email or over the phone.
  • Build and manage relationships with the customers.
  • Help to maintain and develop existing and new small/medium sized accounts by upselling and introducing new products.
  • Provide administrative support to the sales team.
  • Provide after-sales support
  • Maintain and update Sales and Customer Records
  • Create Sales Reports, both routinely and ad-hoc
  • Assist with the marketing of new products
  • Ensure accurate order processing from receipt through to invoicing and despatch, for all customer orders, to timelines in place.
  • Manage freight for imports and exports, including obtaining quotes/best prices.
  • To arrange customer collections and deliveries, in line with customer requirements to ensure goods are received to locations and dates specified and recording to the Courier Record as necessary in line with company procedure.
  • Any other reasonable duties as the business requires.

Person Specification

Essential:

  • Educated to GCSE level or equivalent including Maths and English at Grade 'C' or above
  • Computer literate with excellent proficiency in word, excel and powerpoint
  • Excellent attention to detail
  • Excellent numeracy skills
  • Strong written and verbal communication skills
  • Experience with import/export documentation
  • Good Organisational skills with the ability to prioritise
  • Demonstrate ability to multi-task well
  • Ability to work accurately to time-scales when under pressure
  • Interest in on-line marketing and social media
  • Demonstrate ability to use own initiative and work independently
  • Quick Learner
  • Excellent Timekeeping & Punctuality
  • Adaptable
  • Willing to take on any related duties following instructions

Desirable:

  • Customer Service Training/Qualification

Job Types: Full-time, Permanent

Pay: £25,000.00-£27,000.00 per year

Benefits:

  • Cycle to work scheme
  • Free parking
  • Life insurance
  • On-site parking

Experience:

  • Sales Assistant: 2 years (required)
  • Account management: 2 years (required)

Work Location: In person

  • Sales Admin

    1 day ago

    Ilkeston, United Kingdom WePack Full time

    **Job Description - WePack Ltd** **Job title**:Sales Admin & Customer Support **Location**:WePack, Cedar Court, Griffon Road, Quarry Hill Industrial Estate, Ilkeston, Derbyshire, DE7 4RF **Terms**:Permanent / Full Time **Salary/rate**:£24,500 PA Progressing to £30,000 PA as responsibility is taken on and job understood **About us**:WePack is an...

  • Sales Assistant

    7 days ago

    Ilkeston, United Kingdom Card Factory Full time

    Job Introduction **Location: Ilkeston Card factory Unit 15 Albion Center, Bath Street Ilkeston De7 8AG** **0115 9440326** **Contracted Hours Available: 6** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil...

  • Female Brain Injury Support Worker

    2 weeks ago

    Ilkeston North DE, United Kingdom Rebound Care and Support Ltd Full time £32,320 per year

    Job OverviewRebound Care and Support are seeking to recruit flexible, compassionate, dedicated and experienced Brain injury support workers to support our client. Our client is a male who is in his 40's. He sustained a traumatic brain injury two years ago in a road traffic accident (RTA) and is a double amputee on the right side.Our client lives in Ilkeston...

  • Seasonal Sales Assistant

    1 week ago

    Ilkeston, United Kingdom Card Factory Full time

    Job Introduction At cardfactory we’re all about helping our customers celebrate life’s special moments, whatever they are. We see ourselves as celebration experts and we need someone like you to help us spread more cheer as we get closer to the festive season. **Location: Card Factory 330, Unit 15 Albion Centre, Bath street, Ilkeston DE7...

  • Retail Sales Assistant

    2 weeks ago

    Ilkeston, United Kingdom Jollyes Petfood Superstores Full time

    Following excellent and exciting recent growth, Jollyes is looking for a talented individual to be a Sales Assistant in our Ilkeston store. This is a fantastic opportunity to join a company voted top Pet Retailer of the Year 2021 by the Pet Industry Federation. **Benefits**: - £7.95 - £10.42 per hour - 20% staff discount scheme - Employee reward scheme -...

  • Sales Support

    1 day ago

    Rotherham S EF, United Kingdom Vantage Waste Solutions Full time

    Hi there and thank you for considering Airbag Team Ltd as your next career moveWe're the UK's leading specialists in automotive safety systems, supporting garages, dealerships and EV specialists nationwide. Due to continued growth, we're now looking for a customer-focused Sales Support & Trade Counter Representative to join our team and help deliver an...

  • Sales Manager

    5 days ago

    Ilkeston, Derbyshire, United Kingdom WOEHNER (U.K.) LIMITED Full time £40,000 - £60,000 per year

    Due to extensive growth in the UK we are searching for a Sales Manager to the business in the UK and we are now looking for the right candidate to fullfil this position and join our team.Reporting to the UK Country Manager the role will contribute to the growing success of the company by working closely and providing sales support to the overall sales team...

  • SALES ASSISTANT

    1 week ago

    Cardiff CF EF, United Kingdom Mango Full time £15,000 - £18,000 per year

    At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.YOUR NEW JOB:For our store in Cardiff St Davids SC, we are...

  • Retail Sales Assistant — Energetic, Customer‑Focused

    7 days ago

    Ilkeston, United Kingdom Frasers Group Full time

    A leading retail company in the UK is looking for a Casual Sales Assistant to enhance customer experiences in-store. You will engage with customers, help maintain store standards, and support stock operations. The ideal candidate is customer-focused, adaptable, and enjoys working in a fast-paced environment. Full in-store training and opportunities for...

  • Experienced Male Support Worker

    2 weeks ago

    Ilkeston DE, United Kingdom Real Life Options Full time £25,000 - £30,000 per year

    Experienced Male Support WorkerIlkeston, DE7 8XW£12.21 per hourFull-time 39 hours per week - PermanentReal Life Options provide support to people with autism, learning disabilities, and complex needs.We provide individualised support packages and promote independence to enable people to live a happy fulfilled life within their own homes. The purpose-built...