Medical Receptionist

1 week ago

Frimley GU, United Kingdom station Road Full time £12,900 - £25,920 per year

Ø Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.

Ø Deal with all general enquiries, explain procedures and make new and follow-up appointments.

Ø Using your own judgement and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.

Ø Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.

Ø Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of details and prompt appropriate delivery.

Ø Enter requests for home visits into the visit book, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.

Ø Action repeat prescription requests and ensure that they are ready for collection by the patient within 3 days, either on the computer or manually.

Ø Prepare lists and notes for all surgeries and clinics held, ensuring completion of all associated paperwork.

Ø Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.

Ø Enter patient information onto the computer as required.

Ø Patient notes and correspondence: retrieve and re-file any records as required, ensuring strict alphabetical order is adhered to.

Ø Make and serve refreshments, ensure the kitchen is kept clean and tidy and tidy the waiting room in turn with other staff.

Premises: open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients. When last to leave at the end of the day, ensure

Job Type: Fixed term contract

Contract length: 12 months

Pay: Up to £12.21 per hour

Expected hours: 12 per week

Benefits:

  • Company pension
  • Private medical insurance

Ability to commute/relocate:

  • Frimley GU16: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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