Boutique & Café Manager

2 weeks ago

London, Greater London, United Kingdom HSH Group (owner and operator of The Peninsula Hotels) Full time £40,000 - £80,000 per year

The Peninsula London is excited to announce we are seeking a creative Boutique & Café Manager. This role will be responsible for the overall success of the operations of The Peninsula Boutique & Café, while upholding exceptional levels of Food & Beverage service to ensure an outstanding guest experience.

With its enticing street-level window displays and shopfront entrance, The Peninsula Boutique & Café welcomes both hotel guests and discerning Belgravia shoppers. Guests can browse among a delightful collection of signature Peninsula products, including artisanal chocolates and fine gifts for any special occasion. The café also offers a menu of casual, delicious all-day fare which can be enjoyed in the shop or at home.

  • An exceptional opportunity to join our high-profile flagship hotel in London
  • Market leading remuneration, service charge and attractive benefits
  • Join our award-winning group, working alongside a highly experienced team

Key accountabilities

  • Constantly innovate the food and retail offering within The Peninsula Boutique & Café to ensure a market leading series of products bringing positive financial impact and brand exposure.
  • Work closely with the Executive Culinary Team and Sales & Marketing team to drive online engagement through relevant platforms
  • Establish, maintain, and analyse sales and stock data to ensure efficiencies and productivity
  • Have a clear understanding of the London market and make recommendations to improve service and product offering through benchmarking
  • Support the growth and success of the Boutique & Café Team

General requirements

  • Minimum 2-year relevant experience in a Luxury Food & Beverage Outlet
  • All-encompassing food and beverage knowledge with an appreciation of patisserie, tea and coffee
  • Excellent team management skills and the ability to create meaningful relationships with guests and colleagues
  • Fluent English communication proficiency, expertise in a second language would be desirable

We are delighted to receive your CV now and will liaise with suitable candidates directly.

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