Domestic Supervisor

Liverpool University Hospitals are seeking to recruit a Domestic Supervisor for our Royal Liverpool Hospital site. The Domestic team at LUHFT are a team that make a difference, so we are looking for passionate and highly motivated and organised people to join our busy team,

The post holder will be responsible for the rota coordination of a team of 300 staff, they will be required to plan coordinate and optimise staff rosters to meet operational requirements compliance standards and the overall needs of the department.

The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment. Experience within a healthcare environment would be beneficial. In addition, due to the size and nature of the department, there may be occasional late finishes, and occasional weekend and bank holiday working. Flexibility is therefore essential.

The post is 25 hours per week Monday to Friday 10:00 - 15:00

You will be a key member of the Domestic Team, responsible for the rota coordination of substantive and temporary staff, to ensure seamless coordination of staffing needs.

You will need excellent communication and interpersonal skills and be proficient in Microsoft Office Suite. Working closely with managers in Estates and Facilities and the wider Trust to ensure that cleaning services are delivered in line with the National Standards of Healthcare Cleanliness 2025 and the Trust's required standards.

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

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Supervise the performance of staff within the team to ensure that approved standard operating procedures are adhered to in the delivery of day to day cleaning of all areas of the Trust.

Ensure that the team operates at all times to highest standards of customer care safety and efficiency. and that cleaning operations are conducted properly and safely by members of the team in accordance with departmental standard operating procedures.

To cover all absences within the supervision team, completing all relevant documentation

To sanction domestic holidays, keeping to the agreed levels allowed per

team

Ensure all procedures are followed in regards to cleaning requests from

Infection control and the cleans are correctly documented (in light of

recent events)

To attend all relevant/mandatory training courses even if its outside their normal shift times

To support all staff employed within the team and facilitate and deliver effective induction into the organisation and job specific training to deal with all aspects of their role ensuring that all members of the team are properly trained in the use of equipment and chemicals employed in the delivery of the service

Arrange short term absence cover to ensure all areas are covered.

To adjust on a short term basis daily service provision making changes to existing arrangements in event of staff absence or untoward incidences.

Liaise with service users and local managers over any issues which may interfere with correct service delivery, or concerns over service standards reporting any concerns to line management.

Complete regular Quality control checks as directed by the line managers, undertaking and facilitating remedial action where necessary

To arrange, plan and deliver specific cleaning to areas such as periodic tasks

To risk asses, arrange plan and control highly complex cleaning processes which require strict compliance to environmental control and health and safety operating procedures eg Hydrogen Peroxide Fogging

Conduct general risk assessments for new tasks or new areas and supply these to line managers

Report all accidents and defects with machinery or buildings using the

appropriate reporting system

Regularly monitor and exercise control over the usage and storage of cleaning consumables, ensuring their safe and secure storage and requisition additional stocks as required

Complete departmental control procedures covering the use of

consumables, staff deployment.

To be responsible for the operation of the team within strict financial parameters determined by the line manager. Providing explanation where required of variance from planned expenditure.

Conduct staff interviews which will include appraisal, sickness, bereavement, discipline and grievance. These duties will be conducted in accordance with the policies and procedures of the Trust but will require the post-holder to exercise tact and diplomacy. He/she will report concerns over individual staff performance to their line manager in accordance with Trust Policy.

Ensure the ongoing appraisal and personal development plans of staff within the team are maintained in accordance with Trust policy.

To demonstrate leadership at all times acting as a role model to motivate subordinate staff, leading by example, and maintaining high standards of personal hygiene and appearance.

The post-holder will support the management team for Domestic

Services at the Trust