Logistics Manager

We're not just another bike brand - we're an iconic, British motorcycle brand with over 120 years of history behind us. Our new state-of-the-art facilities in Solihull, West Midlands are home to a tight-knit, but ever-expanding team that's passionate about delivering exquisite riding experiences to our customers.

Under new ownership and proud to be part of the TVS Motor family, we're entering a new era of global success. And we want you to be a part of it

At Norton, we value respect, trust, and responsibility. We trust our employees to execute their roles exceptionally and professionally, and we value personal development, teaching, and learning. When you join our team, you'll have the opportunity to grow and learn alongside some of the most talented and dedicated people in the business.

So if you're passionate about motorcycles and looking to join a team that's shaping the future of this legendary brand, we'd love to hear from you

The Role

Norton Motorcycles are seeking a Logistics Manager to join our team and help us deliver an exceptional service experience to our dealers and riders worldwide.

In this role, you'll be the first point of contact for our dealer network and our internal stakeholders when it comes to logistics movements, queries, and support. You'll process logistics movements and orders, manage logistics suppliers and queries, and build strong working relationships with our dealers and internal stakeholders, while ensuring seamless coordination with our warehouse and internal teams.

Key Responsibilities

• Work closely with internal and external stakeholders to execute local, regional and international logistics movements for vehicles and parts in an efficient manner, ensuring compliance with all regulations in each relevant region
• Prepare and process documentation relating to imports, exports, inspections, carnets and dangerous goods shipments
• Provide clear communications to stakeholders for the status of each of their shipments, covering any exceptions.
• Communicate proactively with stakeholders regarding supplier or outbound logistics delays
• Request and manage logistics quotations, purchase requisitions, purchase orders and invoice reconciliation for timely payment for the services rendered
• Manage logistics providers to ensure on time delivery at an effective cost. This includes periodic management meetings to review performance and cost.
• Provide functional expertise and advise to internal stakeholders
• Actively work to improve the logistics function withing the business
• Share important updates with internal teams and escalate issues when required

About You

• Relevant experience in local and international logistics movements for vehicles and parts within an automotive environment
• Highly process-driven with excellent attention to detail
• Proactive and solutions-focused in your approach
• IT Literate (Microsoft Office)
• Strong communicator, confident in both written and verbal interactions
• Bachelor's degree or equivalent professional experience
• Previous experience in aftersales, order management, or customer support is an advantage

Rewards of working for Norton:

We like to take care of our Nortoneers and we think we offer some pretty decent rewards. Here's what you'll get when you join the team:

Competitive salary package that recognises your skills and experience

A whopping 33 days of holiday (inc. Bank Hols) to relax and recharge

Generous pension scheme that sets you up for the future, with access to personalised advice.

Private Medical Insurance and a Cash Back Programme to keep you feeling your best

Life insurance (4x salary) because we've got your back no matter what

FREE fruit, got to have your five-a-day

WeCare Employee Assistance Programme, which includes access to online GP services, dietary advice, mental health support, bereavement counselling, and a fitness programme

Experience the thrill of an entrepreneurial environment within a larger, well-funded company with ambitious long-term goals.

Elevate your career with our Ideas for Excellence scheme, where every brilliant idea is not just valued, but also rewarded

A diverse and international team that brings together different perspectives, backgrounds, and experiences.

Join the fun with our twice-yearly employee events, payday socials, and loads of exciting activities in between

Want to go green? You can enjoy free electric bicycle hire

Plus, no need to stress about finding a parking spot - we've got on-site free parking covered and FREE electric charge points.

We know how important it is to take care of our team, and we're committed to continually improving our reward offering in line with the business growth plan.

Join us and see for yourself

PLEASE NOTE, WE DO NOT ACCEPT AGENCY APPLICATIONS