Logistics Manager

We’re not just another bike brand - we're an iconic, British motorcycle brand with over 120 years of history behind us. Our new state-of-the-art facilities in Solihull, West Midlands are home to a tight-knit, but ever-expanding team that's passionate about delivering exquisite riding experiences to our customers.Under new ownership and proud to be part of the TVS Motor family, we're entering a new era of global success. And we want you to be a part of itAt Norton, we value respect, trust, and responsibility. We trust our employees to execute their roles exceptionally and professionally, and we value personal development, teaching, and learning. When you join our team, you'll have the opportunity to grow and learn alongside some of the most talented and dedicated people in the business.So if you're passionate about motorcycles and looking to join a team that's shaping the future of this legendary brand, we'd love to hear from youThe RoleNorton Motorcycles are seeking a Logistics Manager to join our team and help us deliver an exceptional service experience to our dealers and riders worldwide.In this role, you’ll be the first point of contact for our dealer network and our internal stakeholders when it comes to logistics movements, queries, and support. You’ll process logistics movements and orders, manage logistics suppliers and queries, and build strong working relationships with our dealers and internal stakeholders, while ensuring seamless coordination with our warehouse and internal teams.Key ResponsibilitiesWork closely with internal and external stakeholders to execute local, regional and international logistics movements for vehicles and parts in an efficient manner, ensuring compliance with all regulations in each relevant regionPrepare and process documentation relating to imports, exports, inspections, carnets and dangerous goods shipmentsProvide clear communications to stakeholders for the status of each of their shipments, covering any exceptions.Communicate proactively with stakeholders regarding supplier or outbound logistics delaysRequest and manage logistics quotations, purchase requisitions, purchase orders and invoice reconciliation for timely payment for the services renderedManage logistics providers to ensure on time delivery at an effective cost. This includes periodic management meetings to review performance and cost.Provide functional expertise and advise to internal stakeholdersActively work to improve the logistics function withing the businessShare important updates with internal teams and elevate issues when requiredAbout YouRelevant experience in local and international logistics movements for vehicles and parts within an automotive environmentHighly process-driven with excellent attention to detailProactive and solutions-focused in your approachIT Literate (Microsoft Office)Strong communicator, confident in both written and verbal interactionsBachelor’s degree or equivalent professional experiencePrevious experience in aftersales, order management, or customer support is an advantageRewards of working for Norton:We like to take care of our Nortoneers and we think we offer some pretty decent rewards. Here's what you'll get when you join the team:💰 Competitive salary package that recognises your skills and experience🌴A whopping 33 days of holiday (inc. Bank Hols) to relax and recharge👴 Generous pension scheme that sets you up for the future, with access to personalised advice.🚑 Private Medical Insurance and a Cash Back Programme to keep you feeling your best💸 Life insurance (4x salary) because we've got your back no matter what🍌FREE fruit, got to have your five-a-day🩺WeCare Employee Assistance Programme, which includes access to online GP services, dietary advice, mental health support, bereavement counselling, and a fitness programme🚀 Experience the thrill of an entrepreneurial environment within a larger, well-funded company with ambitious long-term goals.💡 Elevate your career with our Ideas for Excellence scheme, where every brilliant idea is not just valued, but also rewarded🌍 A diverse and international team that brings together different perspectives, backgrounds, and experiences.🎉 Join the fun with our twice-yearly employee events, payday socials, and loads of exciting activities in between🚴♂️Want to go green? You can enjoy free electric bicycle hire🚗 Plus, no need to stress about finding a parking spot - we've got on-site free parking covered and FREE electric charge points.We know how important it is to take care of our team, and we're committed to continually improving our reward offering in line with the business growth plan.Join us and see for yourselfPLEASE NOTE, WE DO NOT ACCEPT AGENCY APPLICATIONS #J-18808-Ljbffr