Hotel Receptionist

2 days ago

Rochester ME PX, United Kingdom The royal Victoria & bull hotel Full time £24,000 - £48,000 per year

Overview

We are seeking a friendly and professional Hotel Receptionist to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional service and ensuring a warm welcome upon arrival. This role requires strong communication skills and a passion for hospitality, as you will be responsible for managing guest inquiries, reservations, and check-ins efficiently.

Duties

  • Greet guests upon arrival with a warm and welcoming attitude
  • Manage reservations and check-in/check-out processes accurately
  • Handle guest inquiries and provide information about hotel services and local attractions
  • Maintain an organised front desk area, ensuring all materials are up to date
  • Process payments and manage billing inquiries with attention to detail
  • Assist in resolving guest complaints or issues promptly and effectively
  • Utilise phone etiquette skills to manage incoming calls professionally

Experience

  • Previous experience in a hotel or hospitality environment is preferred
  • Strong guest service skills
  • Excellent phone etiquette and communication skills are essential
  • A proactive approach to problem-solving and the ability to work under pressure

Join us in providing outstanding service to our guests while being part of a supportive team in the heart of Rochester.

Job Types: Part-time, Zero hours contract

Pay: £12.21 per hour

Expected hours: No less than 6 per week

Application question(s):

  • Can you work Saturdays & Sundays ?
  • Are you 18+?
  • Are you able to work during busy periods & bank holidays ?

Work Location: In person

  • Hotel Receptionist

    6 days ago

    Maidstone ME JH, United Kingdom Orida Hotel Full time £20,000 - £40,000 per year

    Company descriptionORIDA Hotel Maidstone is located off the M20, less than 10 minutes from central Maidstone. A Perfect destination for families and couples to take in countryside scenery at Leeds Castle and Mote Park, both less than four miles away. The motorway also provides links to Dover and the Channel Tunnel.With 146 spacious bedrooms, our valued...

  • Part Time Hotel Receptionist

    11 hours ago

    Rochester ME BL, United Kingdom Large Hospitality Full time

    Job descriptionLarge Hospitality is a management company within the hospitality industry primarily focusing on hotels and food & beverages. Due to the rapid growth of our portfolio, we are currently looking for engaging and confident Receptionists to join our Reception team Part-time at our hotel in Trivelles Rochester Hotel. We are looking for people with...

  • Hotel Administrative Receptionist

    1 week ago

    Sittingbourne ME PP, United Kingdom Hempstead House Hotel and Spa Full time £12,000 per year

    Join Our Hotel Reception Team – Be the Face of Hempstead House HotelWe're on the lookout for a confident, organised, and friendly Hotel Receptionist with previous experience in a customer facing administrative role to join our busy team at the hotel front desk. If you love helping guests feel welcome and thrive in a fast-paced environment, we'd love to...

  • Head Receptionist

    2 weeks ago

    Windsor SL PX, United Kingdom The Sir Christopher Wren Hotel Full time £30,000 - £50,000 per year

    Head Receptionist30,000 per annum plus excellent benefitsLocated right on the river edge in the centre of Royal Windsor, Sir Christopher Wren Hotel & Spa is a popular four star hotel in an unbeatable setting. Comprised of several characterful buildings clustered around a historic cobbled street by Eton Bridge, the hotel offers a collection of individually...

  • Accommodation Receptionist

    4 days ago

    Maidstone ME PL, United Kingdom Leeds Castle Full time £26,200 - £35,440 per year

    Leeds Castle is one of the South's top heritage destinations for relaxation, hospitality & experiences that surprise & delight.A popular visitor attraction offering beautiful gardens & parkland, Birds of Prey Centre, playgrounds, accommodation, functions & weddings and, of course, the Grade 1 listed Castle herself.Would you like to be a member of the...