Information Technology Support Engineer
6 days ago
IT Support Engineer
A fantastic opportunity for a technically minded graduate or experienced IT Support professional, to join a forward-thinking organisation where technology drives day-to-day success. You'll be the main IT point of contact within the London office, working closely with and supported by a wider IT team based at the company's head office outside London. This is an ideal role for someone confident taking ownership on-site while developing their technical skills in a hands-on, collaborative environment.
Location:
Central London – fully onsite
Salary:
Negotiable + benefits
Requirements for IT Support Engineer
- This company values a strong academic history, so is looking for a STEM degree from a leading university such as Computer Science, Engineering, Physics or Mathematics and achieved at least BBC at A Level (or international equivalent)
- Confident supporting both macOS and Windows environments.
- Comfortable working with productivity tools such as Microsoft 365 or Google Workspace.
- Understanding of core networking principles (e.g. IP addressing, DNS, VPN).
- Strong communicator with excellent attention to detail and a logical approach to problem solving.
- Enthusiastic about learning new technologies and providing great internal support.
Beneficial experience:
- Experience in an IT support or helpdesk role (commercial or internship).
- Familiarity with Active Directory, Azure AD or device-management tools.
- Exposure to scripting or automation
- Previous use of ticketing or incident-tracking systems.
- Interest in information security or IT best-practice frameworks.
Responsibilities for IT Support Engineer
- Provide technical assistance to internal teams, diagnosing and resolving hardware, software and connectivity issues.
- Configure laptops, mobile devices and user accounts, ensuring smooth onboarding and offboarding processes.
- Maintain and update company systems, applications and documentation.
- Support internal collaboration tools, meeting room tech and conferencing setups.
- Identify recurring technical issues and contribute ideas for continuous improvement.
What this role offers
- The chance to gain broad, hands-on IT experience within a highly supportive environment.
- Structured learning and exposure to a wide range of systems and tools.
- Join a company with a collaborative culture and excellent opportunities for growth.
Applications
If you're looking to kick-start or continue your career within IT support, we'd love to hear from you — please apply via the relevant links.
We're committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing
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(if this email address has been removed by the job board, full contact details are available on our website).
Keywords:
IT Support Engineer / IT Technician / Helpdesk Analyst / Service Desk Engineer / Desktop Support / Graduate IT Engineer / Technical Support / Junior Systems Engineer / Infrastructure Support / Active Directory / Windows / macOS / PowerShell / Microsoft 365 / Azure AD / Networking / Intune / Google Workspace / Graduate / Junior / First-Line / Second-Line / 1
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