Information Technology Support Engineer

This range is provided by La Fosse. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeDirect message the job poster from La FosseBuilding World-Class ITSM, Operations & Transformation TeamsYour role as IT Support Engineer will be to provide a mixture of desktop support and system administration to the users of the London office and smaller regional offices across Europe.You’ll be joining a top global investment firm and will need passion in delivering best-in-class serviceLocation: Mayfair, London (5 days a week onsite)Salary: £50-70k + daily lunch allowanceThere is an out of hours requirement for the role, but this will be minimal and on a rota.Part of the role will be to get involved in projects across the tech landscape, and also identify areas where technology can improve current processes and procedures.Key Responsibilities:Provide technical support and assistance to end-users in person, over the phone, or via remote access tools.Install, configure, and maintain hardware, software, and peripherals for end-users.Troubleshoot and resolve hardware and software issues on desktops, laptops, mobile devices, and printers.Ensure that all hardware and software is properly maintained and updated with the latest patches and security updates.Document all support activities in a helpdesk ticketing system.Provide training and support to end-users on how to use hardware and software applications.Assist with the rollout of new hardware and software applications to end-users.Escalate complex issues to senior support staff or other IT teams as necessary.Ideally, you’ll have:At least 5 years of experience in providing IT end-user support.Strong knowledge of operating systems, hardware, and software applications.Good knowledge of Microsoft 365 platform including Intune and AutopilotFamiliarity with Active Directory, Group Policy, and network protocols.Excellent problem-solving, analytical, communication and interpersonal skills.Ability to work independently and as part of a team.Willingness to learn new technologies and skills as required.Ideally experience working in a professional services business i.e. banking, finance, etc.Sound like you? Please apply directly for more detailSeniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesStaffing and RecruitingReferrals increase your chances of interviewing at La Fosse by 2xGet notified about new Information Technology Support Engineer jobs in London Area, United Kingdom.London, England, United Kingdom 1 week agoSurbiton, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 3 weeks agoLondon Area, United Kingdom £27,000.00-£30,000.00 16 hours agoLondon, England, United Kingdom 2 weeks agoGreater London, England, United Kingdom 2 weeks agoCity Of London, England, United Kingdom 3 days agoGreater London, England, United Kingdom 3 days agoLondon, England, United Kingdom 3 weeks agoLondon Area, United Kingdom £35,000.00-£45,000.00 22 hours agoIslington, England, United Kingdom 18 hours agoUxbridge, England, United Kingdom 3 weeks agoLondon, England, United Kingdom £40,000.00-£50,000.00 13 hours agoLondon, England, United Kingdom £30,000.00-£45,000.00 13 hours agoLondon, England, United Kingdom £30,000.00-£35,000.00 13 hours agoLondon, England, United Kingdom 2 months agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 5 days agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr