Receptionist

2 days ago

London, Greater London, United Kingdom LAH Property Marketing Full time
Receptionist

Department: Front of House

Employment Type: Full Time

Location: London

Compensation: £12,964 - £32,409 / year


Description Receptionist – Hammersmith   £32,409 PA   Full Time or Job Share Opportunity   We're looking for a professional, personable, and proactive Corporate Receptionist to be the welcoming face of a prestigious commercial building in Hammersmith.    Whether you're seeking a full-time position or prefer a job share, this role offers the chance to create an exceptional front-of-house experience for tenants, clients, and visitors.   Hours & Salary   Full-Time Role:   Monday – Friday | 8:00am – 5:00pm - £32,409 per annum   Job Share Options:   Role 1: Monday – Wednesday | 8:00am – 5:00pm – £19, Role 2: Thursday – Friday | 8:00am – 5:00pm – £12,963.60 

Key Responsibilities Reception Management
  • Set up and maintain a welcoming, professional reception area that reflects the expectations of both clients and tenants
  • Greet and manage all visitors, becoming the friendly and familiar face of the building
  • Represent the developer or landlord in a knowledgeable and professional manner
  • Oversee all deliveries, including couriers and post
  • Provide general administrative support as required
  • Submit weekly reports on site activity, where necessary
General Building Management
  • Build and maintain effective relationships with clients, agents, and contractors
  • Ensure the reception area is consistently presented to the highest standard
  • Liaise with the property or facilities manager to ensure contractor works are carried out efficiently
  • Identify and report issues promptly, following through to resolution
  • Maintain a strong focus on building security
  • Take a proactive, solution-focused approach to day-to-day challenges
  Tenant Experience & Community Engagement
  • Produce a comprehensive local amenities guide and develop in-depth knowledge of the surrounding area
  • Create and circulate an engaging tenant newsletter
  • Research, support, and implement added-value services (with client approval) such as car valeting, dry cleaning, fitness memberships, professional networking, and sustainability initiatives
  • Negotiate tenant discounts or complimentary offers with local shops, restaurants, and gyms (subject to client approval)
  • Organise and support promotional activities, such as pop-up markets and seasonal events (e.g. summer and Christmas functions), supporting local businesses wherever possible

Skills, Knowledge and Expertise
  • Experience in a front-of-house, hospitality, or corporate reception role
  • Excellent communication and interpersonal skills
  • Confident using PCs, with the ability to learn new software quickly
  • Familiarity with social media platforms
  • Event planning and coordination skills
  • Desirable: Experience using Canva or other graphic design tools
  • Advantageous: Understanding of building operations and facilities management

Benefits Contributory pension scheme / life assurance 24 / 7 access to a virtual GP for you and your family Wellbeing resources: digital gym, nutrition planning, wellbeing podcast Financial and legal information support Discounts and deals across multiple businesses Referral programme LAH training academy

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