Home Administrator/Front of House Assistant

5 days ago

Swansea SA SQ, United Kingdom Moorland Waunarlwydd Ltd Full time

Job Summary

Join our dynamic team as a Home Administrator/Front of House Assistant, where you will play a pivotal role in providing exceptional care and support to residents in a welcoming environment. You will be the heartbeat of our facility, ensuring smooth operations while fostering a vibrant community for seniors and individuals with developmental disabilities. Your leadership will shine as you manage daily activities, coordinate care plans, and engage with residents and their families to create a nurturing atmosphere.

What you'll do

  • Provide a dedicated front of house service, greeting and allowing visitors into the home
  • Answering and staffing the main home telephone number
  • Being first point of contact for all home related enquiries
  • Supporting the team in daily duties including photocopying, binding, laminating, producing posters/ leaflets etc
  • To establish and maintain efficient office systems and provide a full secretarial and administrative service for the home.
  • To ensure post and emails are actioned promptly.
  • To take and produce minutes as and when required.
  • To provide clerical/typing duties as and when required, ensuring confidentiality of all clinical / administrative records.
  • Competently providing administrative support for the site overall.
  • To co-ordinate home archiving and log all archives on the Moorland Home Archive Tracker.

Knowledge and Skills

· Computer literate and proficient in the use of Microsoft Office

· Ability to work independently and as part of a team.

· Ability to use a high degree of initiative.

· To be customer focused.

· Strong communication skills.

· Able to maintain confidentiality at all times.

· Committed to service delivery.

· Flexible and adaptable.

· Efficient and organized.

· Self-motivated, and able to work with minimum supervision.

· Knowledge of Health and Safety

Approach

· Committed

· Warm, friendly

· Team oriented

· Aligned with Moorland Home's values and charter

Why you'll love it here

We are dedicated to creating an environment where both our residents and employees thrive. Our commitment to your well-being is reflected in our supportive culture that values every team member's contributions.

Job Types: Full-time, Permanent

Pay: £28,158.00 per year

Benefits:

  • Company pension
  • Gym membership
  • Health & wellbeing programme
  • On-site parking

Work Location: In person

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