Technical Manager

Benefits
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

Overall Purpose of the Role
To enhance the customer experience and reputation of PPP-IML by effectively managing the Hard Services delivery, team, equipment, resources and third party suppliers to ensure that the FM operation is run in accordance with the client service level agreement and company standards & procedures.

This is a two contract role and time must be divided across the schemes in such a way to ensure that both receive sufficient and effective support

You will be the technical lead on the project and will advise the Contract Manager on key compliance issues and be able to report to the client on key project delivery.

Key Accountabilities

• To promote a safety culture and ensure the Hard Services Team & subcontractors are aware of and operate in accordance with company and client Health, Safety & Environmental procedures at all times
• To ensure the delivery and quality of the Hard Services operation is in accordance with the client service level agreement, company procedures & external accreditation e.g. ISO.
• To be responsible for the delivery of the Hard Services labour, equipment & resources budget for the contract in line with or bettering company targets
• To deputise for the Contract Manager as required
• To ensure the Compass Service Framework policies, procedures and controlled documents are up to date and implemented correctly in your area including HSE & One Best Way service procedures and implement any procedural gaps
• To ensure all teams are engaged and managed effectively to achieve their performance targets and that PPP-IML's Management promises are delivered
• To ensure the right number of people, trained to the right skill level are in place to achieve the required Hard Services service and a training & succession plan for the teams is in place
• To manage & analyse the CAFM system data to optimise the efficiency of the FM operation
• To produce client reports and liaise with the client as appropriate seeking opportunities to develop and improve the Hard Services offer to benefit all stakeholders and enhance the reputation of the PPP-IML FM service.
• Manage and deliver project works in accordance with the Contract from inception to completion and billing
• To manage the control & governance any third party suppliers or contractors as required ensuring they meet or exceed the agreed service level agreements
• To ensure the Hard Services operation continually improves in all areas of the operation – Quality, Cost, Delivery & Safety
• To work flexibly and attend off site meetings, training courses & networking events as required
• To be a role model for PPP-IML behaviours at all times to colleagues, customers & clients
• Undertake training as necessary and fulfil the role of Authorised Person for disciplines including but not limited to LV, HV, water, medical gases, confined spaces.
• To comply with any reasonable requests made by your Line Manager

Person Specification

• Experience of delivering FM services in a PFI environment
• Experienced in the management of reactive and planned maintenance efficiency utilising SFG20
• Healthcare experience and a thorough knowledge of Health Technical Memoranda
• Ability to problem solve and fault find on complex Building systems in a healthcare environment
• Review costs on projects and maintenance tasks for cost efficiency
• Line management of direct engineers and working with subcontractors to deliver services
• Attention to detail – understanding technical data/engineering reports
• Working knowledge of statutory compliance and adherence to safety processes
• Experience planning and scheduling complex maintenance projects to run efficiently
• Experience using CAFM systems (MRI Evolution/Maximo/Top desk etc)
• Computer literate – MS Excel/Word etc
• Previous experience as a duty holder (AP or above).
• Experience in managing budgets
• Project Management (lifecycle and variation works) experience
• Experience of pricing or tendering project works, and negotiating subcontracts
• Experience of building condition reports and building lifecycle programs

About Us
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2410/ / /SU #PPP.IML

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength