Member Communications Executive

Legal & General (L&G) is a leading UK financial services group and major global investor.

We've been safeguarding people's financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world's largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

Who we are

Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement.

We're a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys.

We focus on helping the customers of today and tomorrow achieve better long-term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.

Job Description

We're looking for a Communications Executive to join our Workplace Savings team. This is an exciting opportunity to play a key role in creating and delivering engaging, compliant communications that help our members make informed decisions. You'll work closely with internal teams and external partners to ensure our messaging is clear, effective, and aligned with our brand values.

What you'll be doing:

• Designing and delivering regulated communications and literature across schemes
• Managing email campaigns and supporting activities within agreed budgets and timelines
• Collaborating with agencies and suppliers to ensure materials meet briefs and standards
• Analysing and reporting on the effectiveness of communications and campaigns
• Using customer insight and data to create impactful communications that drive engagement
• Reviewing and managing printed stock levels and version control with third parties
• Building strong relationships with internal and external stakeholders
• Working within compliance frameworks to ensure all communications meet regulatory requirements

Qualifications

Who we're looking for:

• Degree-level education or equivalent experience
• Strong analytical skills and numeracy with evidence of budget management
• Excellent written and verbal communication skills with attention to detail
• Ability to manage multiple projects and meet tight deadlines
• Experience designing and delivering consumer-facing communications
• Proven ability to work with creative agencies and manage briefs effectively
• Strong organisational skills and adaptability in a fast-paced environment
• Proficiency in Microsoft Office and other relevant software packages

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There's also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer – both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Additional Information

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.

If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.

It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.