Service Coordinator

6 days ago

Coulsdon CR HR, United Kingdom Lloret Control Systems Limited Full time £27,000 - £40,000 per year

Job title: Service Coordinator - Fixed Term Contract Maternity Cover

Location: Ullswater Crescent, Coulsdon, CR5 2HR

Hours of work: 40 Hours a week (08:30am-17:30pm)

Salary: £27,000 DOE

Lloret Fire Solutions have established themselves as one of the leading independently owned Fire Alarm and associated system specialists in the South East.

Due to maternity we now have an exciting opportunity for a Service Coordinator to join our busy team. You'll be supporting our Administration Team and working alongside the Sales, Projects, and Accounts departments.

This is a fast paced role and training will be given but you will need to be an experienced administrator who can juggle a busy workload.

Responsibilities:

  • First point of contact for all client queries via email and telephone
  • Booking and issuing of the engineer's weekly planner
  • Processing and scheduling emergency call outs, ensuring SLA's are met
  • Management of job creation & invoicing using CRM System
  • Creating and maintaining client PPM schedules
  • Completion of PQQ's
  • Carrying out weekly timesheet and overtime approvals
  • Raising of Purchase and Managing Goods In and Stock Take
  • Running finance & KPI reports on a weekly and monthly basis
  • Providing support to the sales and all other teams
  • Help in other ad-hoc tasks as required to meet the needs of the business

Skills Required:

  • Previous experience in a Service Administration/Coordination role (essential)
  • Excellent communication skills both written and verbal
  • Strong organisational skills, attention to detail and the ability to work in a fast-paced environment
  • Experience working with Microsoft Office, Excel (essential)
  • Flexible and adaptable to change

This is initially a fixed term contract role of up to 12 months to cover maternity there may be the opportunity to go permanent.

Job Types: Full-time, Fixed term contract

Pay: From £27,000.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme
  • Free parking
  • Health & wellbeing programme
  • Private medical insurance
  • Referral programme

Education:

  • A-Level or equivalent (preferred)

Experience:

  • Service Coordination: 1 year (required)
  • Administrative : 3 years (required)

Work authorisation:

  • United Kingdom (required)

Location:

  • Coulsdon CR5 2HR (required)

Work Location: In person

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