People Advisor

1 week ago

Birmingham B QP, United Kingdom Intercity Technology Full time £40,000 - £70,000 per year
About The Role

Keep our culture thriving. Shape the colleague experience. Be our next People Advisor

We're looking for a People Advisor to be a trusted partner to managers and colleagues, supporting every stage of the colleague lifecycle. From employee relations and wellbeing to engagement and inclusion, you'll help us create a positive, collaborative environment where people can thrive.

This is a fantastic opportunity to join a fast-paced, forward-thinking team where your expertise will make a real impact.

Key Responsibilities as a People Advisor:

  • Advise managers on policies, employment law, and best practice.
  • Lead employee relations cases including disciplinaries, grievances, and capability processes.
  • Manage the colleague lifecycle—from onboarding to exit interviews.
  • Drive wellbeing initiatives and support absence management.
  • Promote diversity, equity, and inclusion through events and activities.
  • Coordinate volunteering and work experience programmes.
  • Manage benefits, payroll support, and holiday entitlements.
  • Maintain accurate data and support audits.

What We're Looking For:

  • CIPD Level 5 (or equivalent).
  • HR experience with strong knowledge of employment law and best practice.
  • Excellent communication and relationship-building skills.
  • Ability to handle sensitive matters with discretion and sound judgment.
  • Full UK driving licence and access to a car (essential) – occasional travel required.
  • UK right to work.

Skills & Competencies:

  • Organisation & Planning: Manage priorities and deadlines with ease.
  • Communication: Clear, confident, and professional.
  • Attention to Detail: Accuracy in everything you do.
  • Judgement & Initiative: Proactive and discreet.
  • Teamwork & Collaboration: Build strong relationships and positive culture.
  • Adaptability & Resilience: Calm under pressure, flexible with change.

What We Offer:

  • 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days.
  • Annual pay reviews.
  • Holiday buy scheme.
  • All-company bonus scheme.
  • Death in service cover.
  • Employee assistance programme.
  • Company pension.
  • Active social calendar.
  • A strong focus on developing our people.
About Us

Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn't all about tech. It's about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.

Our vision is to be the best technology partner to work for and with – we are really proud of our achievements so far:

  • Customer Net Promoter Score of +92
  • Gold Award Investors in People Accreditation
  • Employer of the Year British Business Excellence Award
  • Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance

We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We're proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.

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