Senior Residential Support Worker

Senior Residential Support Worker – Brand New Ofsted Children's Residential Home

Location: Waltham Cross

Contract: Full-time, Permanent

Salary: £31,200 – £32,200 per year

Shifts: Days, evenings, weekends and sleep-ins

Step Up and Lead in Therapeutic Residential Childcare

We are recruiting a Senior Residential Support Worker / Shift Leader to join our brand-new Ofsted-regulated therapeutic children's home in Cheshunt.

This is a unique opportunity to progress your career, develop leadership skills, and work in a trauma-informed residential environment supporting young people aged 10–17 with emotional and behavioural needs.

If you are passionate about high-quality residential childcare, confident in leading others, and motivated to make a genuine difference, this role offers a meaningful next step in your career.

Why Join Us

Lead with Purpose

Take responsibility for shift leadership, staff guidance, and the delivery of consistent, child-centred therapeutic care.

Make a Real Impact

Every shift you lead contributes directly to young people's recovery, resilience, confidence, and brighter futures.

Supportive, Values-Driven Culture

Work within a reflective, collaborative team that prioritises supervision, wellbeing, and continuous professional development.

Balanced and Structured Working Pattern

Enjoy a predictable rota covering day, evening, weekend, and sleep-in shifts to support work–life balance.

Key Responsibilities

Direct Support for Young People

• Build strong, therapeutic relationships as a consistent key adult
• Support daily routines including meals, education, activities, family contact, and appointments
• Apply trauma-informed approaches to promote stability, trust, and self-esteem
• Monitor emotional wellbeing, behaviour, and progress in line with placement plans
• Liaise effectively with families, professionals, and external agencies

Leadership and Team Support

• Lead 3–4 shifts per week as the senior practitioner on duty
• Deliver handovers, allocate tasks, and mentor Residential Support Workers
• Foster a reflective, professional, and child-focused team environment

Safeguarding and Behaviour Monitoring

• Respond appropriately to incidents, risks, and safeguarding concerns
• Lead debriefs and model calm, trauma-informed responses to challenging situations
• Track and report patterns in safeguarding, behaviour, and risk

Operational and Compliance Duties

• Oversee medication, health and safety, and shift documentation
• Audit logs, incidents, care plans, and keywork records
• Ensure all practice and reporting meet Ofsted-compliant standards

What We're Looking For

• Minimum 2 years' experience in a children's residential home or similar setting
• Level 3 Diploma in Residential Childcare (or currently working towards)
• Experience leading shifts, mentoring staff, or taking on senior responsibilities
• Strong understanding of safeguarding, behaviour management, and trauma-informed care
• Confident, calm, and resilient leadership style
• Excellent communication, organisation, and decision-making skills
• Full UK driving licence preferred

What You'll Receive

• Salary: £31,200 – £32,200 per year
• Clear progression routes into Deputy Manager and Registered Manager roles
• Comprehensive training in therapeutic care, trauma-informed practice, and leadership
• Supportive management structure with regular supervision and CPD
• Inclusive, values-led culture where staff are respected, supported, and developed
• The genuine reward of helping young people achieve safety, stability, and success

Apply Today

If you are ready to take the next step into leadership, committed to delivering exceptional residential childcare, and want to make a lasting difference to young people's lives, we would love to hear from you.

Please apply with your CV to be considered for the Senior Residential Support Worker / Shift Leader role in Cheshunt.

Job Types: Full-time, Permanent

Pay: £15.00-£15.50 per hour

Benefits:

• Casual dress
• Company pension
• Discounted or free food
• Referral programme

Licence/Certification:

• Driving Licence (preferred)
• DBS Certificate registered to the Update Service (preferred)
• NVQ Level 3 in Residential Childcare (preferred)

Work Location: In person