Admissions Officer

Job description

We're looking for a detail-oriented and customer-focused Admissions Officer to support the recruitment and onboarding of our Higher Education students. In this key role, you'll manage applications, provide guidance to prospective learners, and ensure a smooth admissions process from enquiry to enrolment. You'll need strong administrative skills, excellent communication, and a passion for helping students take the next step in their education. Be part of a supportive, fast-paced environment where every day brings new opportunities to make a difference.

We have an exciting opportunity at our City Centre campus to join our Student Experience & Engagement Department as an Admissions Officer on a fixed term (until the 30th of June 2026), full time (35 hours per week) basis. Some weekend and evening work may be needed where required. Ideally looking for someone with experience using EBS and Tribal products. This role focuses on Higher Education courses; we are encouraging individuals with an undergraduate degree to apply. We welcome individuals with a strong customer service background.

Site Information

Our City Centre campus is a flagship site in the heart of Manchester, offering cutting-edge facilities and a buzzing, creative atmosphere. Home to our Centre of Excellence for Creative and Digital Industries, it provides an inspiring setting for both staff and learners, with specialist studios, workshops, and collaborative spaces. With its central location and strong industry links, the campus is a hub for innovation, talent development, and real-world learning.

Who are UCEN?

At UCEN Manchester, we are proud to be recognised as a leading further education provider, rated 'Good' by Ofsted and renowned for our commitment to excellence and innovation. As an employer of choice, we offer state-of-the-art facilities across our campuses, providing a modern, inspiring environment for both staff and students. Our inclusive and forward-thinking culture supports personal and professional development, with a strong focus on wellbeing and work-life balance. When you join UCEN Manchester, you become part of a passionate team dedicated to transforming lives and shaping the future of education in Greater Manchester.

Benefits

• 35 days paid annual leave plus 8 bank holidays (Pro-Rata).
• 3 well-being days per year (FTE).
• Significant pension contribution.
• Retail discounts.
• Employee Assistance Program.
• Cycle to work scheme.

Role Responsibilities

Please see the attached role profile for an overview of general role responsibilities.

Skills, Qualifications and Experience

To be successful in this role, you will need to:

• 5 GCSEs or equivalent including Maths and English at Grade C or above (IT is desirable)
• Literacy and numeracy to at least Level 2
• Experience of working in academic services or administration in the Higher Education sector.
• Experience in admissions
• Understanding of HE (Higher Education) delivery in an FE environment.
• Experience gained in a goals-focused, target driven and customer service orientated environment.
• Excellent ICT skills including word processing, the advance use of spreadsheets accurate keyboard
• skills and the ability to prepare and share information with others.
• Excellent attention to detail and organisational skills.
• Ability to inspire and build trust in relationships and teams that leads to commitment.
• Ability to manage a varied workload with conflicting deadlines.
• Ability to use UCAS Hub/Portal, EBS software, and Microsoft Office tools.
• Ability to build and maintain key relationships with external partners.
• Excellent communication skills with all internal and external partners.
• Effective project management skills.
• Passionate about great customer service.
• Ability to handle problems proactively and create successful solutions.
• Passionate about continuous improvement and new ways of working.

Safeguarding

The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Equal Opportunities Statement

At The Manchester College, we're committed to providing an environment free from discrimination, bullying, harassment, or victimisation, where all members of our community are treated with respect and dignity. The Manchester College is committed to working in an inclusive way with all the communities where we are geographically located and to developing a workforce and student community that reflects Greater Manchester's and the UK's rich diversity and vibrancy.

The closing date for this job advert is 16/12/2025. However, sometimes the job advert may close early if we receive a good response