Client Account Handler

1 week ago

Orpington, Greater London, United Kingdom Lawes Consulting Group Full time £18,000 - £22,000 per year

Job Description

Job title: Client Account Handler

Salary: £20,000+ DOE

Location:  Kent

PURPOSE OF ROLE

We are working with a well-established business seeking a motivated individual to join their team as a Trainee / Client Account Handler. In this role, you will manage insurance renewals, prepare quotes, and provide administrative support while delivering excellent client service. This is an ideal opportunity for a school leaver, graduate, or someone looking to start their career in the insurance industry.

RESPONSIBILITIES

  • Handle insurance renewals for a niche client base
  • Respond to client correspondence and provide accurate quotes
  • Answer incoming phone calls and manage general enquiries
  • Support internal staff with administrative tasks
  • Maintain and update client records
  • Build and sustain strong client relationships

DAY-TO-DAY

  • Communicating with clients via phone and email
  • Preparing and issuing insurance quotations
  • Supporting colleagues with general administrative duties
  • Updating and maintaining CRM and client information systems
  • Contributing to a supportive and client-focused team environment

EXPERIENCE

  • GCSEs including Maths and English at grade A-C (or equivalent)
  • Ideally educated to A-Level standard
  • Strong written and verbal communication skills
  • Demonstrated organisational skills and attention to detail
  • Familiarity with Microsoft 365 (Word, Excel, Outlook)
  • Insurance experience is beneficial but not essential – a proactive attitude and willingness to learn are key

SKILLS

  • Strong organisational ability
  • Clear and professional communication
  • Effective task and time management
  • Confidence using Microsoft 365
  • Positive attitude and eagerness to develop professionally

If you have the relevant experience or know someone that does please contact us now on or email us

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