Project Manager

RDP - Project Manager

Role Overview

RDP is a market leader in the design and manufacturing of promotional and retail products for globally market-leading entertainment brands and IP rights holders.

The Project Manager acts as the operational heartbeat of RDP and is responsible for overseeing the end-to-end management of projects, ensuring timely execution and delivery in line with client requirements.

Acting as the operational backbone of each project, this role involves coordinating internal teams, managing timelines, escalating risks, and ensuring seamless project flow from ideation to completion. A great PM doesn't just follow a plan - they constantly anticipate issues, protect timelines, and make decisions that balance speed, cost, and quality. The Project Manager will work closely with Account Managers, Design, Buyers, Compliance and Logistics, to ensure all client projects are delivered on time, within scope, and aligned with the client's expectations. While the design team pushes creativity and the commercial team pushes client expectations, PMs keep the process realistic and executable.

When urgency hits - and it will - PMs are the ones clearing blockers and keeping production on track.

Your Key Responsibilities:

 
Project Management (60%)

• Responsible for sourcing, freight costs and testing cost requests based on client requirements, ensuring adherence to project budgets. Responsible for creating Gross Margin Sheets (GMS) gathering all costing elements to be approved by Account Manager/Account Director.
• Ensure proper documentation is recorded and maintained at the start of all projects.
• Generate initial ideas based on client briefs, and create internal costing and timeline presentation, to be sent to the client.
• Partner with internal departments (design, buying, compliance, logistics) to ensure that all project stages meet internal and client deadlines, conducting regular review meetings to track progress and resolve any bottlenecks.
• Maintain up-to-date and accurate project timelines, proactively monitoring progress and flagging delays, risks, or issues as they arise to the Account Director..
• Prepare and present project updates and reports to stakeholders, maintaining transparency throughout the project.
• Oversee and maintain accuracy and completeness of information across all assigned projects in , ensuring client briefs are complete before taking the project to the appropriate delivery teams.

 
Client Services & Risk Management: (30%)

• Develop and implement risk management strategies to proactively address potential project delays, issues, or client dissatisfaction.
• Ensure that any issues or risks affecting the project timeline or quality are escalated immediately to the correct channels (internal stakeholders, Account Manager, or external vendors) for timely resolution.
• Track and report on project risks, working with teams to mitigate potential problems before they impact the overall timeline or deliverables.
• Act as main POC for clients throughout the project delivery process, ensuring timely/professional comms.
• Respond to all client enquiries in a timely manner, ensuring all responses are within 24 hours.

 
Finance: (10%)

• Keep SAP up to date with latest information as it pertains to projects, raising issues with the Manager immediately.

About You:

• Proven experience as a Project Manager, or in a similar role managing projects with licensing, manufacturing, or promotional products industries, from start to finish (essential).
• Strong organisational skills, with the ability to effectively manage multiple tasks and projects simultaneously.
• Sold critical thinking and problem solving skills , with the ability to foresee potential challenges and develop solutions proactively.
• Proficiency in project management tools, such as and financial software (SAP is a plus).
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and functions. Sitting at the intersection of design, sourcing, finance, logistics, and client communication.
• Attention to detail, with a consistently proactive approach to ensuring projects stay on track, identify areas for improvement, and ensure best practices are followed.
• General understanding of Quality Control (QC).
• Some understanding of Far East / EU vendors and what is required in the product manufacturing.

What we can offer:

• 23 days annual leave.
• Base salary in line with experience + non-sales staff bonus scheme.
• Generous Private Medical Insurance (Single or Family options available)
• Season Ticket Loan and Cycle to Work Scheme.
• Pension contribution matching.
• Professional development, Workplace training and Mentoring.

Location:

• We operate an on-premises working model where employees are expected to be in the London office Mon to Fri.