Operations & Systems Support Assistant

1 week ago

Chorley PR NA, United Kingdom Harrisons Case Management Full time

Operations & Systems Support Assistant

Location: Chorley (Hybrid working available)

Salary: £24,500 per annum

Full-time, Permanent

Harrison Associates is seeking a proactive, organised and technology-confident Operations & Systems Support Assistant to join our Operations team in Chorley.

This is a varied and practical role supporting the smooth running of systems, data, and business processes across the organisation — including Case Management, Expert Witness, HR, Finance and IT projects. Occasionally, you will assist in external-facing coordination such as client events, conferences, and liaison activities, under the direction of the relevant manager.

Key Responsibilities

Operational & Systems Administration

  • Maintain and update key Excel trackers, registers, and SharePoint libraries.
  • Support implementation of digital tools and processes within Microsoft 365.
  • Assist with data accuracy, permissions management, and documentation control.
  • Prepare operational reports and materials for meetings and audits.
  • Liaise with IT providers (e.g. BCN) to support smooth system performance.

Cross-Team Coordination

  • Provide administrative support across Operations, HR, Finance, and Service Lines as needed.
  • Help coordinate training, onboarding, and compliance documentation.
  • Record actions, produce clear minutes, and follow up on outstanding items.
  • Maintain professional communication with colleagues and partners.

External & Event Support (Occasional)

  • Assist with preparation and logistics for conferences, exhibitions, and professional events.
  • Provide administrative and coordination support for customer-facing activities when requested (e.g. producing materials, maintaining schedules, managing information flow).
  • Represent the Operations function professionally when attending events or supporting front-line teams.

What We're Looking For

  • Strong Excel and Microsoft 365 skills (SharePoint, Teams, Outlook).
  • Excellent organisation, accuracy, and communication skills.
  • Calm, logical, and proactive approach to work.
  • Friendly and professional manner with colleagues and external partners.
  • Willingness to travel occasionally for events or project support.

Growth & Development

This position offers structured exposure to:

  • Operations Management – understanding systems, governance and process improvement.
  • Digital Systems Administration – building confidence in SharePoint and data tools.
  • Event & Project Coordination – assisting with company events and cross-team delivery.

As the business evolves, this role will grow with it — providing opportunities to take on greater responsibility in operations, systems, or project coordination.

Job Types: Full-time, Permanent

Pay: £24,500.00 per year

Benefits:

  • Casual dress
  • Company events
  • Free parking
  • On-site parking
  • Private medical insurance
  • Sick pay

Work Location: In person

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