Business Support Administrator

Location: Chorley PR7 6RA, UK

Job type: Permanent / Full Time

Sector & subsector: Office Support / Office Administration

Salary: Competitive Annual

We are seeking a proactive and dynamic full-time Business Support Administrator with strong IT and organisational skills, excellent communication abilities, a keen eye for detail, and a genuine enjoyment of working with numbers, to join our team in Chorley.

About Us:

Family Care are a family owned social care provider working therapeutically with children for over 30 years across the North West and Midlands; we are committed to creating a safe, nurturing, and supportive environment where every child and young person can thrive.

About the Role:

As a Business Support Administrator, you will play a vital part in ensuring the smooth operation of our finance and business services and provide high quality administrative support across all departments.

Key Responsibilities:

Finance

• Produce and circulate monthly payroll sheets and assist when required in setting up salary payments.
• Assist with compilation and payment of Foster Carer payments.
• Daily admin of pre paid cards including checking receipts and maintaining cash balances.
• Produce sales invoices for all companies and follow up any discrepancies.
• Process purchase ledger invoices in accordance with procedures and set up pay runs as required.
• Ensure all invoices are paid on time and follow up any discrepancies with customers. Produce weekly debtors' reports noting progress.
• Assist with preparation for annual audit.
• Assist with daily bank reconciliation, including matching receipts, identifying unknow payments and flagging discrepancies.
• Assist in maintaining the fixed assets register, registering new assets and ensuring documents are filed correctly.
• Support Assistant Accountant in the review and verification of VAT postings to ensure correct coding and compliance with VAT rules.
• Checking daily cashflow balances in absence of Assistant Accountant and advising Finance Manager of transfers required.
• Check and authorise supplier pay run in absence of Assistant Accountant to make sure all payments match to invoices and all bank details are correct.

General Business Support

• Provide reception service on phone/in person including and managing business support in-box during time on reception as and when requested.
• Open and record incoming post. Frank and dispatch outgoing post.
• Undertake archiving by scanning and shredding documents.
• Deal with any helpdesk tickets raised on telephone issues.

What We're Looking For:

• Strong administrative skills with attention to detail
• Ability to work independently and follow procedures
• Excellent communication and organisational skills
• Proficiency in finance systems (knowledge of Xero is a plus)
• Commitment to confidentiality and safeguarding children

What We Offer:

• Salary: up to £27,000 per annum
• Work in a friendly and supportive environment
• Be part of a team that promotes the welfare of children and families
• Home based – Hybrid working environment
• Access to Paycare and Employee Assistance Programme
• Contributory Pension
• Sick Pay (after qualifying period)

Family Care is committed to safeguarding and always promoting the welfare of children and young people and expects the post holder to share this commitment. In order to meet this responsibility, we follow Safer Recruitment practices to ensure we select the suitable candidates.

All offers of employment are subject to safeguarding checks, both an Enhanced DBS check and comprehensive references will be carried out. We are permitted to ask whether an applicant has any convictions, cautions or reprimands or final warnings (spent or otherwise) under the current guidance, as defined by the Rehabilitation of Offenders Act 1974 (exceptions) Order 1975. Please note that disclosure of a criminal background will not debar you from employment.

We employ people with a range of Social Care experience including Social Workers, Educators and Level 3 Qualified Residential Care staff.

However, we also welcome applications from individuals with no work experience in social care, but who have a wealth of life experience and a desire to make a difference.

Our core values

To be the best we can be

Continuously improve and develop

Think outside the box

Leave a positive impact

Always do the right thing