Band 3 Radiotherapy Receptionist

3 days ago

London NW QG, United Kingdom NHS Full time

An exciting opportunity has arisen for a part time Receptionist/General Administrator to join the Radiotherapy team at RFL, working Monday to Friday, 5.5 hours per day. The post-holder will be based at The Royal Free Hospital Hampstead site. You must be committed to a high standard of patient care and safety. You will have a flexible attitude to work and be able to work as part of a multidisciplinary team. You must demonstrate patience, caring and empathy as you will be dealing directly with patients with cancer and their carers

You will have good organisational skills and be able to manage your workload effectively. It is essential for you to be competent in using computer systems as you will be trained to use EPR and other hospital systems appropriate to the role. We require good communication skills and an excellent telephone manner.

Professionalism is expected within this role.

You will have a good command of the English language with the ability to understand and accurately convey verbal and written information and you must be well motivated and reliable, with a "can do" attitude. Due to the sensitivity of the role you will need to be able to demonstrate a clear understanding of confidentiality issues. The ability to manage your time and prioritise your workload whilst remaining patient focused is essential.

To welcome patients, carers and visitors to Radiotherapy in a friendly and

supportive manner. To communicate appropriately and sensitively with staff visiting or calling the department.

To take and divert telephone calls and record comprehensive messages from patients, staff and members of the public. To respond and deal with telephone queries from patients, carers, the multidisciplinary team and external sources.

To dealing with post and correspondence to GPs and other medical

professionals in a timely manner.

To enter radiotherapy appointments onto EPR.

To ensure correct data entry onto EPR for radiotherapy related

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

For more information please follow link

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

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