Hotel Receptionist

3 days ago


Liverpool L PQ, United Kingdom White Star Line Hotel Full time

Job Opportunity: Hotel Receptionist

Location: The White Star Line Hotel, Liverpool

Contract: Part-time, 16 hours per week

The White Star Line Hotel is seeking a friendly, professional, and customer-focused Hotel Receptionist to join our front-of-house team. If you thrive in a hospitality environment and enjoy creating memorable guest experiences, we'd love to hear from you

Key Responsibilities

  • Greeting guests warmly on arrival and providing excellent customer service
  • Handling check-ins, check-outs, and room reservations
  • Answering telephone and email enquiries
  • Processing payments and maintaining accurate records
  • Liaising with housekeeping and other hotel departments
  • Assisting guests with local information and hotel services
  • Ensuring the reception area is clean, organised, and welcoming

Requirements

  • Strong communication and interpersonal skills
  • A professional and positive attitude
  • Good organisational ability and attention to detail
  • Comfortable using booking systems (training provided)
  • Ability to remain calm under pressure
  • Previous reception or customer service experience is an advantage, but not essential

What We Offer

  • A 16-hour weekly contract with flexible scheduling
  • Supportive and friendly team environment
  • Opportunities for training and professional development
  • Staff discounts and hotel perks

How to Apply

Applications will be accepted until 26th November 2025.

Job Type: Part-time

Pay: From £12.21 per hour

Expected hours: 16 per week

Benefits:

  • Employee discount

Work Location: In person



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