Manager

4 days ago


Petersfield GU JR, United Kingdom The Grange Surgery Full time £30,000 - £40,000 per year

Job Summary

We are seeking an experienced and dynamic GP Surgery Reception Manager to lead our team in a fast-paced environment. The ideal candidate will possess strong leadership skills and a passion for the medical industry. This role requires a hands-on approach to managing daily operations, ensuring exceptional service, and maintaining high standards of governance and quality. The Reception Manager will oversee the reception team, review team, paramedics etc while fostering a positive team culture.

Responsibilities

  • Supervise daily operations of the GP surgery, ensuring smooth service delivery.
  • Responsible for setting up clinicians clinics on EMIS.
  • Lead and manage a team, providing guidance and support to enhance performance and morale.
  • Implement training programmes for staff on relevant courses in connection with primary care and customer service excellence.
  • Handle customer inquiries and complaints with professionalism.
  • Collaborate with other departments to ensure seamless service delivery across all areas of the surgery.

Experience

  • Proven management/supervisory experience in a healthcare setting is essential.
  • Previous experience in working in a reception area is required.
  • Familiarity with health & safety regulations and best practices is necessary.
  • Experience in team management, demonstrating effective leadership skills within a diverse workforce.
  • Background in healthcare essential.

Job Types: Full-time, Permanent

Pay: £15.00-£17.00 per hour

Expected hours: 37 per week

Benefits:

  • Company pension
  • On-site parking

Work Location: In person



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