Service Manager – Supported Living

4 days ago

Stamford Hill, Greater London, United Kingdom Glenholme Healthcare Ltd Full time £32,000 - £35,000

Service Manager – Supported Living (Learning Disabilities)

Location: Cecilian Court, Stamford, PE9 1QP

Salary: £32,000 – £35,000 per annum (dependent on experience)

Full-time, permanent

Cecilian Court is Glenholme Healthcare's brand-new supported living service in Stamford, opening in 2025 and currently in its commissioning phase. This is an exciting opportunity for an experienced and passionate Service Manager to lead a new service from the very beginning — shaping the culture, embedding best practice, and ensuring exceptional outcomes for the people we support.

At Glenholme Healthcare, our mission is to make a positive difference in the lives of the people we support. We deliver high-quality, person-centred care where kindness, respect, and growth are at the heart of everything we do.

About the Role

As the Service Manager at Cecilian Court, you will take operational responsibility for the day-to-day management of the service, supporting adults with learning disabilities, autism, and complex needs to live independently. You will report to the Registered Manager, who oversees multiple services, meaning day-to-day operational oversight and leadership of Cecilian Court sits with the Service Manager.

You'll be instrumental in leading the commissioning and mobilisation of the service, recruiting and developing a strong team, and ensuring the highest standards of care and compliance are achieved from day one.

Key Responsibilities

  • Lead the commissioning and setup of the new supported living service at Cecilian Court.

  • Recruit, mentor, and develop a high-performing team that delivers person-centred care.

  • Ensure full compliance with CQC regulations and Glenholme's quality standards.

  • Drive a positive, empowering culture that promotes independence, choice, and dignity.

  • Build and maintain strong relationships with families, local authorities, and professionals.

  • Take accountability for operational performance, staffing, budgets, and quality outcomes.

  • Champion continuous improvement and innovation within the service.

About You

  • Experienced as a Service Manager, Registered Manager, or Deputy Manager within Learning Disabilities or Supported Living settings.

  • Proven ability to lead, develop, and inspire a team.

  • Strong understanding of CQC requirements and quality assurance frameworks.

  • Excellent communication, organisation, and leadership skills.

  • Hold a minimum of NVQ Level 3 in Health & Social Care (Level 5 preferred) or equivalent qualification.

  • Committed to person-centred care and promoting independence and choice.

What We Offer

At Glenholme, we value and invest in our people. In addition to a supportive working environment and clear opportunities for professional development, you'll also benefit from:

  • Ongoing paid-for training & development, including industry-recognised qualifications.

  • 28 days annual leave (including 8 bank holidays).

  • An extra day of annual leave for every year of service (up to a maximum of 5).

  • Your birthday off (after successful probation period).

  • Life assurance covering up to £10,000 (subject to scheme T&Cs).

  • Cycle2work scheme, healthcare cash plan, and company pension.

  • Employee Assistance Programme offering support with wellbeing, finances, and family life.

  • Blue Light Card reimbursement.

  • Employee Rewards and Recognition schemes through our Glenholme Awards.

If you're a dedicated and compassionate leader ready to take ownership of a new service and shape its success from day one, we'd love to hear from you.

Apply today and join Glenholme Healthcare — where your leadership truly makes a difference.

Job Code: GHETO1

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