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IT Business Partner

2 weeks ago


London Paddington GBR, United Kingdom DS Smith Full time £85,000 - £130,000 per year

IT Business Partner – Recycling

Location - UK

Subject to Consultation

About the role

The I&T Business Partner reports into the Head of I&T Recycling & Central functions with a dotted functional reporting line into Recycling EMEA Leadership Team (MD), representing both I&T and the Recycling EMEA business respectively.  

As the Recycling I&T Business Partner you will play a key role in the success of the business. You will ensure that the business objectives are understood and that the I&T strategy is aligned and that it underpins the delivery of the business strategy. As the I&T representative you will ensure business has access to technology innovation and advisory both internally and externally, aligning and delivering the portfolio and maximising value in support of the business strategy. 

The role remains the voice of the Recycling EMEA business into I&T and the voice of I&T into the business, influencing, shaping and prioritising the business and technology change roadmap alongside its ownership. 

With direct reporting lines of Recycling Business Analyst team, you will also have the ultimate accountability to the business for I&T Service, Portfolio, Risk, and Budget to the Recycling EMEA MD and EMEA Recycling Leadership team. The role also sits within the Recycling EMEA leadership team.

Key responsibilities for the IT Business Partner are:

Relationship Management

  • Build relationships with business unit leaders and staff to understand their processes, challenges, and technology needs.

  • Ability to think critically and challenge assumptions when appropriate, while respecting differing perspectives

  • Utilizes in-depth knowledge of the business area and processes to align solutions with both current operational needs and long-term strategic roadmaps.

  • Facilitates transparent and cohesive communication across all stakeholder groups.

  • Collaborates seamlessly across organizational boundaries and functions to align efforts and drive solutions that maximize business value and achieve strategic objectives.

IT Portfolio & Strategy

  • The business partner will ensure that the Business objectives are understood, and that the I&T strategy is aligned, and underpins the delivery of the business strategy.

  • Influence, shape and prioritise the technology strategy and change roadmap.

  • The ITBP will own the IT portfolio, and manage the demand for Recycling EMEA, shaping projects, aligned with business and technology strategy through relevant Recycling and I&T governance.

  • Ensure regular and timely updates on IT strategy and IT enabling portfolio initiatives into the Recycling EMEA area.

  • Understand market challenges, including customer priorities and competition, and translate where IT Innovation and value can be added.

  • Ensuring that the business has access to effective and efficient technology services, along with the expertise to enable innovation and delivery of a value driven portfolio.

Service Delivery

  • Accountable for the delivery of services into the business area of their responsibility

  • Work closely with the I&T functions to ensure services are managed and delivered to SLA and expectation.

  • Champion the needs of the business where continuous and service improvement is required.

Risk

  • Responsible for ensuring a comprehensive identification, recording and management of IT Risks as part of the IT risk management process

Budget

  • Responsible for the preparation, alignment, and delivery of the IT Opex and Capex budgets or Recycling EMEA

About you

  • Highly experienced within an IT Business Partnering role or similar - business and/or consultancy.

  • Proven experience or demonstrated capability in developing business-aligned IT roadmaps and supporting business cases in complex environments.

  • Experience of IT Operations and Delivery of strategic change programmes

  • Demonstrable experience of how technology benefits the business.

  • Experience of working within a multinational matrix organisation, preferably within manufacturing, supply chain or FMCG sectors, influencing senior-level management and stakeholders effectively.

  • Excellent communication, interpersonal, and stakeholder management skills, with the ability to effectively collaborate with cross-functional teams and executive leadership.