ServiceNow Discovery Engineer

2 weeks ago

London, Greater London, United Kingdom Bell Integration Full time £45,000 - £65,000 per year


Overview

Bell Integration helps businesses achieve greater efficiency, reduce cost, and remove complexity from IT operations. With offices across the UK, Europe, Asia, and the US, we support companies globally in managing IT lifecycle services, cloud solutions, and digital transformation. We are a people-first, fast-growing company that values agility, innovation, and excellence.

We are seeking a skilled ServiceNow Discovery Engineer - AWS Integration with hands-on experience configuring event-driven discovery for AWS environments. The ideal candidate will have strong JavaScript development skills, particularly in ServiceNow Business Rules, Script Includes, and custom server-side scripting.

Hybrid flexible - 1 day per week in London.



Responsibilities

  • Configure and optimize event-driven discovery for AWS resources using ServiceNow Discovery and MID Servers.
  • Develop and maintain custom probes, sensors, and patterns to support dynamic cloud infrastructure.
  • Write and troubleshoot JavaScript-based business rules, script includes, and workflow scripts within ServiceNow.
  • Collaborate with cloud and infrastructure teams to ensure accurate and timely CMDB updates.
  • Monitor and improve Discovery performance and ECC Queue processing.


Qualifications

  • Proven experience with ServiceNow Discovery, especially in AWS environments.
  • Strong proficiency in JavaScript within the ServiceNow platform.
  • Familiarity with CMDB architecture, event-driven automation, and MID Server configuration.
  • Experience with AWS services and cloud resource modeling.
  • Ability to analyze Discovery logs and optimize probe/sensor performance

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