Dental Treatment Coordinator

6 days ago

Worcester Park KT, United Kingdom Love teeth dental Full time £13,000 - £30,000 per year

Job Summary

We are seeking a dedicated and detail-oriented Treatment Coordinator to join our team. The successful candidate will play a pivotal role in managing patient treatment plans and ensuring a smooth administrative process within our practice. This position requires excellent organisational skills and the ability to communicate effectively with both patients and staff.

Key Responsibilities:

  • Meet one-on-one with patients following their appointment with the dentist.
  • Clearly present and explain treatment plans, procedures, and associated fees to patients in a supportive, professional manner.
  • Answer questions and address concerns to build trust and confidence in recommended treatments.
  • Discuss and offer various financial options, including payment plans and financing
  • Follow up with patients who have not scheduled treatment to encourage case acceptance.
  • Track treatment acceptance rates and collaborate with the clinical team to meet performance goals.
  • Maintain a deep understanding of the services offered by the practice to effectively communicate value and benefits.
  • Ensure all patient consent forms and documentation are completed and properly stored.
  • Coordinate with front desk/reception for seamless patient scheduling and follow-ups.
  • Stay up to date on policies, dental procedures, and patient financing options.

Qualifications:

  • Previous experience in a dental, orthodontic, or healthcare sales role preferred.
  • Strong sales, communication, and interpersonal skills with a patient-first approach.
  • High attention to detail, especially when discussing plans and finances.
  • Proficiency in dental software (Dentally) and Microsoft Office.
  • Comfortable discussing high-value treatment plans and financial commitments.
  • Understanding of dental terminology and treatment workflows is essential.

Working Environment:

  • Consultation takes place in a private office separate from the reception area.
  • Collaborative environment with both clinical and administrative teams.

Salary

  • Basic hourly rate + Monthly performance related commission

If you are passionate about providing exceptional patient care and possess the necessary administrative skills, we invite you to apply for this rewarding opportunity as a Treatment Coordinator.

Job Types: Full-time, Permanent

Pay: From £13.00 per hour

Work Location: In person

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