AI Enablement Manager

At Trustpilot, we're on a mission to make AI a core skill for every employee. As our AI Enablement Manager, you'll be at the heart of this transformation - building the company-wide AI Centre of Excellence, empowering teams to harness AI for productivity, and creating a vibrant community for AI champions. 

This is a role for someone who thrives on driving change, shaping culture, and turning emerging technologies into real business impact. 

What you'll be doing:

• Establish and lead Trustpilot's AI Centre of Excellence, including the AI Champions network, running regular sessions to share knowledge, inspire innovation, and scale impact across the organisation.
• Build awareness and confidence in AI by designing and delivering workshops, training programs, and internal content, and by bringing in the right partners to upskill our people most cost-effectively. 
• Support company-wide initiatives such as quarterly AI demos to showcase practical applications and tangible benefits. 
• Partner with digital, product, data, and procurement teams to ensure responsible and cost-effective AI adoption.
• Help establish guidelines for the ethical and effective use of AI, ensuring our approach is future-proof and aligned with our values.
• Stay ahead of AI trends and innovations, translating them into actionable opportunities for the business.

Who you are:

• Proven experience in business analysis, digital transformation, enablement, AI product ownership, or technology consulting.
• Experienced in change management, learning & development, or adoption programs that influence culture and technology uptake.
• Skilled at designing and delivering workshops, training sessions, and educational content for diverse audiences.
• Strong understanding of digital systems, data platforms, and AI tools, with a practical approach to applying them.
• Excellent communicator and collaborator, able to bridge the gap between technical experts and business stakeholders.
• Confident in leading workshops, pilots, and change management initiatives that drive adoption and deliver real outcomes.
  Curious and experimental, with a strong interest in how AI can be applied in real business contexts.
• Experienced in project management and agile methodologies, with a track record of delivering business value through technology.
• Familiar with the ethical considerations of AI and able to help shape responsible adoption.

What's in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle to work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more.
• Independent financial advice and free standard professional mortgage broker advice

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you

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