AI Enablement Lead

AI Enablement Lead

Waterloo - Hybrid Working

Full Time

Permanent

Grade 5

At Currys we're united by one passion: to help everyone enjoy amazing technology. As one of the best-known retailers of tech, we're proud of the service our customers receive – and it's all down to our team of caring and committed colleagues. Join us and you'll work in a great team where you can be yourself and bring your personality. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

Tech and Transformation are at the heart of delivering the future vision for Currys. We drive innovation that creates seamless, secure experiences for customers and colleagues – whether migrating to the latest technology, enhancing security, or deploying smart tools to our stores. Using analytics, AI and automation, we generate real value - personalising journeys, improving decision making and unlocking new opportunities. Working across the business, we simplify, streamline and evolve how things get done. And with access to learning platforms, mentoring and career support, you'll grow as fast as the tech we build.

You will collaborate with department heads, senior leaders, and technical teams to identify opportunities and drive adoption. You will partner with HR to manage change and support smooth transitions to new ways of working. You will also work closely with the AI Products team to create communities where colleagues can share, experiment, and innovate. Alongside this, you will engage with Legal, Compliance, Data Protection, Enterprise Risk and Internal Audit to ensure AI is used safely and responsibly.

As part of this role, you'll be responsible for:

• Design and deliver an AI enablement plan aligned to group objectives, showing how AI can be scaled effectively across the business
• Build trusted relationships with senior stakeholders to secure buy in and champion AI initiatives
• Create and run workshops, training programmes, hackathons and digital content that bring AI learning to life
• Establish ethical standards and best practices for safe, responsible and compliant AI use that do not create unnecessary barriers
• Partner with the AI Products team to encourage an AI ready workplace and nurture communities of practice
• Define and track measures of adoption, business benefit and value created through AI initiatives
• Support teams through change, helping manage resistance and embedding new ways of working in partnership with HR
• Develop clear communication materials including videos, case studies and presentations that showcase AI success stories and highlight champions across the business
• Drive innovation through enablement communities, supporting idea crowdsourcing and prototyping
• Lead by example in building AI skills and knowledge, contributing to Currys' external thought leadership on AI

You will need:

• Proven experience driving AI adoption and transformation at scale
• Strong understanding of AI concepts with the ability to explain them clearly to non-technical audiences
• Hands on experience with AI tools and cloud platforms
• A track record of designing and delivering effective technical training programmes
• Experience of change management and organisational transformation
• Excellent facilitation, communication and stakeholder management skills
• Ability to bridge technical and business perspectives to achieve outcomes
• Retail or consumer industry experience would be an advantage
• Degree in Computer Science or a related field, or equivalent experience
• AI certifications beneficial
• Change management qualifications a plus

We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including:

Company Pension

Company Bonus

Private Medical

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.