Senior Account Manager

2 days ago

Leeds, Leeds, United Kingdom Jo Holdsworth Recruitment Ltd. Full time £28,000 - £48,000 per year

Are you a dynamic and driven Account Manager looking to take the next step in your career?

We're partnering with a well-established, fast-growing UK business that's making waves in its sector. They're now looking for an experienced Senior Account Manager to join their collaborative, people-focused team and help drive customer success and retention.

As a Senior Account Manager, you'll be responsible for managing and growing relationships with existing clients, identifying new opportunities within your portfolio, and ensuring customers receive exceptional service. You'll play a key part in driving client retention, supporting.

The ideal candidate will be technically minded and have experience in Saas.

The role:

  • Managing and growing a portfolio of key accounts — building strong, trusted client relationships.
  • Following up on new leads, identifying growth opportunities, and converting prospects into loyal customers.
  • Working strategically with internal teams to ensure client needs are met with excellence.
  • Delivering first-class service and proactive support, ensuring high client satisfaction.
  • Attending client meetings, reviews, and events to deepen engagement and uncover new business.
  • Supporting sales and customer teams to optimise performance and meet targets.
  • Analysing processes and recommending improvements to enhance client experience.
  • Representing the business at promotional events and roadshows.

What We're Looking For

  • At least 3 years' experience in an Account Management or Client Relationship role managing multiple clients.
  • Proven track record in driving retention, growth, and client satisfaction.
  • Confident communicator who can build rapport and credibility quickly.
  • Experience working with software, technology, or service-based solutions is highly desirable.
  • Comfortable travelling occasionally for meetings and events (UK-wide).
  • Full UK driving licence.
  • A proactive, conscientious professional who takes pride in delivering outstanding results.

Benefits

  • Salary: £35,000–£40,000, depending on experience + Bonus
  • 25 days annual leave + bank holidays
  • Extra day off for your birthday
  • Free parking & hybrid working model
  • Clear career progression pathway
  • Regular social events and a genuinely supportive culture
  • Employee assistance programme and wellbeing benefits

Location:
Leeds – hybrid working

Hours:
37.5 hours per week

Salary:
£35,000 – £40,000 (depending on experience)

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application.

(Jo Holdsworth Recruitment - Recruitment Agency)

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